eGain Corporation provides a knowledge platform for customer engagement. The Company offers a unified solution organized into three hubs eGain Knowledge Hub, eGain Conversation Hub, and eGain Analytics Hub, to automate, augment and orchestrate digital-first customer engagement. The eGain Knowledge Hub helps businesses to centralize knowledge, policies, procedures, situational expertise, and best practices, while delivering guided, personalized, and trusted answers to customers, agents, and field staff. Its eGain Conversation Hub offers capabilities for digital-first, omnichannel interaction management within a modern, purpose-built desktop. Applications, powered by its Knowledge and AI capabilities (from its Knowledge Hub), guide agents to efficiently interact with customers using chatbots, messaging applications, SMS, chat, email, phone, video, fax, and letter. Its eGain Analytics Hub enables clients to measure, manage and optimize their omnichannel service operations and knowledge.
公司代碼EGAN
公司名稱eGain Corp
上市日期Sep 23, 1999
CEORoy (Ashutosh)
員工數量444
證券類型Ordinary Share
年結日Sep 23
公司地址1252 Borregas Ave
城市SUNNYVALE
上市交易所NASDAQ OMX - NASDAQ BASIC
國家United States of America
郵編94089
電話16502307500
網址https://www.egain.com/
公司代碼EGAN
上市日期Sep 23, 1999
CEORoy (Ashutosh)