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CX services provider Concentrix's Q4 adjusted EPS beats expectations

ReutersJan 13, 2026 12:40 PM


Overview

  • Global tech service leader's Q4 revenue slightly beat analyst expectations

  • Adjusted EPS for Q4 beat analyst expectations

  • Company returned $258 mln to shareholders in fiscal 2025 via dividends and buybacks


Outlook

  • Concentrix forecasts Q1 revenue between $2.475 bln and $2.5 bln

  • Company expects full-year revenue of $10.035 bln to $10.18 bln

  • Concentrix anticipates adjusted free cash flow of $630 mln to $650 mln in fiscal 2026


Result Drivers

  • INTELLIGENT TRANSFORMATION - Investments in intelligent transformation solutions contributed to revenue growth, according to CEO Chris Caldwell

  • GOODWILL IMPAIRMENT - A non-cash goodwill impairment charge of $1,523.3 million impacted operating income

  • CASH FLOW AND SHAREHOLDER RETURNS - Record cash flow from operations and $258 million returned to shareholders through dividends and buybacks


Key Details

Metric

Beat/Miss

Actual

Consensus Estimate

Q4 Revenue

Slight Beat*

$2.55 bln

$2.54 bln (4 Analysts)

Q4 Adjusted EPS

Beat

$2.95

$2.91 (4 Analysts)

Q4 Adjusted Net Income

$192.40 mln

Q4 Adjusted Operating Margin

12.70%

*Applies to a deviation of less than 1%; not applicable for per-share numbers.


Analyst Coverage

  • The current average analyst rating on the shares is "buy" and the breakdown of recommendations is 3 "strong buy" or "buy", 2 "hold" and no "sell" or "strong sell"

  • The average consensus recommendation for the business support services peer group is "buy"

  • Wall Street's median 12-month price target for Concentrix Corp is $62.00, about 53.2% above its January 12 closing price of $40.48

  • The stock recently traded at 3 times the next 12-month earnings vs. a P/E of 4 three months ago

Press Release: ID:nGNX1gK5q5

For questions concerning the data in this report, contact Estimates.Support@lseg.com. For any other questions or feedback, contact RefinitivNewsSupport@thomsonreuters.com.

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