RADCOM (RDCM) Q4 2025 Earnings Call Transcript

Image source: The Motley Fool.

Date

Wednesday, Feb. 11, 2026 at 8 a.m. ET

Call participants

• Chief Executive Officer — Benny Eppstein
• Chief Financial Officer — Hadar Rahav

Need a quote from a Motley Fool analyst? Email pr@fool.com

Takeaways

• Total Revenue -- $71.5 million, a record high, representing 17.2% year-over-year growth and surpassing the midpoint of the 15%-18% guidance range.
• Q4 Revenue -- $18.9 million, up 16% year over year, marking a new quarterly record.
• Gross Margin -- 76.8% for the year, up from 75.2% in 2024; Q4 gross margin reached 77.6%, the highest since 2018.
• Operating Income -- $14.8 million for the full year, up 55%, equating to a 20.6% operating margin; Q4 operating income was $4.3 million, with a margin of 23%, the highest in eight years.
• Net Income -- $18.4 million non-GAAP for 2025 (25.8% of revenue, $1.09 per diluted share); GAAP net income was $12 million (16.8% of revenue, $0.71 per diluted share).
• Cash Position -- $109.9 million in cash and short-term deposits at year-end, the highest in company history, with no debt.
• R&D Expenses -- $18.5 million for 2025, up 11.1%, with Q4 at $4.9 million, a 16.2% increase; ongoing emphasis on AI and automation capabilities in future investment.
• Sales and Marketing Expenses -- $17.3 million for 2025, up 10.5%; Q4 expenses at $4.2 million, a 1.4% year-over-year rise.
• 2026 Revenue Guidance -- Management expects 8%-12% revenue growth, driven by expansion within the existing customer base and new Tier 1 logos.
• Key Customer Wins -- Signed One Global for next-gen AI-powered assurance across 43 million subscribers; expanded deployment with a leading European operator via Rakuten and Symphony for network visibility.
• Strategic Partnerships -- Strengthened collaborations with NVIDIA and ServiceNow; NVIDIA-powered analytics solution demonstrated up to 75% cost savings in field trials; ServiceNow connector now available in the ServiceNow store, with anticipated initial commercial wins in 2026.
• Customer Base -- Continued support for major operators, including AT&T (120 million subscribers) and Rakuten Mobile (surpassing 10 million subscribers in December 2025).
• Recognition -- Named to the 100 for 2025, finalist in the First Network Award, and awarded Best AIML Innovation at the 2025 Global Connectivity Awards.
• Board Leadership -- Rami Schwartz appointed chairman of the board effective February 8, 2026, replacing Sami Tota, who remains as a board member.
• M&A Priority -- CEO Eppstein stated, "Our first priority remains to look into M&A. And it's our first priority, this is what we are trying to accelerate, and this is what's prioritizing."

Summary

RADCOM (NASDAQ:RDCM) reported record annual and quarterly revenue, with core profitability metrics including gross and operating margins achieving multi-year highs. Strategic partnerships with key industry players advanced to the commercial stage, and the company secured a major new AI-powered customer win while expanding deployments at leading mobile operators. Management issued 2026 guidance for 8%-12% revenue growth, citing a robust pipeline and a disciplined focus on Tier 1 customer acquisition. All-time high cash reserves, ongoing R&D investment in AI, and a recently appointed board chairman reinforce RADCOM's position as it targets further market share expansion and continued operational discipline.

• Field trial data demonstrated RADCOM's NVIDIA-powered analytics can reduce total cost of ownership by up to 75% over alternatives, targeting large-scale 5G AIOps deployments.
• A referenced GSMA-RADCOM survey found 71% of telecom operators plan to implement AgenTiK AI in the year, but only 41% reported having integrated end-to-end data environments, representing a market opportunity.
• Non-GAAP annual net income rose to $18.4 million, representing a 36% increase from 2024, and positive free cash flow reached $15.2 million for the year.
• Management explicitly prioritized accelerating M&A activity as part of its capital allocation focus for 2026.
• RADCOM plans further R&D investment to deliver telco-specific AI agents, agent-to-agent, and multimodal workflows supporting both existing and potential new use cases.

Industry glossary

• AgenTiK AI: RADCOM's telco-focused artificial intelligence framework enabling automation, analytics, and operational decision-making across telecom networks.
• AIOps: Artificial intelligence for IT operations; the use of advanced analytics and automation to optimize network performance and operational workflows in real time.
• Total Cost of Ownership (TCO): The aggregate cost associated with owning and operating a technology solution, inclusive of acquisition, deployment, maintenance, and ongoing operational expenses.
• ServiceNow Connector: Integration enabling RADCOM AIM AIOps to interact natively with ServiceNow's automation and workflow ecosystem for telecommunications.
• GSMA: Global System for Mobile Communications Association, an industry group representing mobile operators and organizations in the broader mobile ecosystem.

Full Conference Call Transcript

Benny Eppstein, RADCOM's CEO, and Hadar Rahav, RADCOM CFO. Please note that management has prepared the presentation for your reference. That will be used during the call. If you have not downloaded it yet, you may do so through the link in the investor section of RADCOM's website at www.radcom.com/investorrelations. Before we begin, I would like to review the safe harbor provision. This conference call will contain forward-looking statements. Forward-looking statements in the conference call involve several risks and uncertainties, including but are not limited to the company's statements about its momentum, strategic direction and goals, market position, and trajectory.

Future execution and delivery of values to customers and stakeholders, expansion within its existing customer base, and expansion of its footprint. Development of and enhancing strategic partnerships, and expected benefits and revenue from collaborations, the success of new technologies, including AI, to among other things, enhance automation pipelines, opportunities, and customer engagements, and the timing thereof, demand for its product, and solutions, and the ability to address new customer segments. And expand its market reach.

Trends in the market, the expected benefit of its AI-driven assurance, and other solutions, its expectation with respect to gross margins, research and development, and sales and marketing expenses, expectations regarding the growth of 5G and AI, and its full-year 2026 revenue guidance future growth and profitability, resilience and long-term commitment. The company does not undertake to update forward-looking statements. The full Safe Harbor provisions, including risks that could cause results to differ from these forward-looking statements, are outlined in today's press release and the company's SEC filings. In this conference call, management will refer to certain non-GAAP financial measures, which are provided to enhance the user's overall understanding of the company's financial performance.

By excluding non-cash stock-based compensation that has been expensed in accordance with ASC topic 718 financial income expenses related to acquisitions and amortization of intangible assets related to acquisitions, non-GAAP results provide information helpful in assessing RADCOM's core operational performance and evaluating and comparing the operations consistently from period to period. Presentation of this additional information is not meant to be considered as a substitute for the corresponding financial measures prepared in accordance with the generally accepted accounting principles. Investors are encouraged to review the reconciliations of GAAP to non-GAAP financial measures included in the quarter's earnings release available on our website www.radcom.com. Now I would like to turn over the call to Benny. Please go ahead.

Benny Eppstein: Thank you, operator, and good morning, everyone. Please turn to Slide seven for our financial highlights. RADCOM delivered its sixth consecutive year of growth with a record $71.5 million in revenue, representing 17.2% year-over-year growth above the midpoint of our most recent revenue guidance of 15% to 18%. GAAP earnings per share increased by just over 65% year over year and we achieved the highest cash and short-term deposit balances in the company's history of $109.9 million with no debt. In terms of profitability, RADCOM reached record results across multiple KPIs, including earnings and operating margin, demonstrating tight cost control, strong operational efficiency, and a scalable business model.

As shown on Slide eight, we delivered another strong fourth quarter with revenue up 16% year over year and $18 million. Our strong results demonstrate the solid foundation we have established for RADCOM. RADCOM continues to deliver profitability supported by our technology advantage, a top-tier customer base, and an exceptional team. Our focus now is to expand our customer base, specifically adding new Tier 1 customers to our roster to enable our next phase of profitable growth. Expanding our Tier 1 customer footprint remains a key priority, and we are actively engaged across a set of meaningful new prospects. We continue to see a healthy set of opportunities and demand remains strong.

As is common with Tier 1 customers, timing can shift as engagements move from technical evaluation to proof of concept to closing. Given this momentum, we expect revenue to grow by 8% to 12% in 2026, way above the service assurance market growth. Achieving this outlook will require both new business and continued expansion within our existing customer base, and we remain confident in our ability to execute. Looking forward, our strong balance sheet is a strategic advantage, signaling to Tier 1 customers our resilience and long-term commitment. This also allows us to continue our product innovation and R&D investments, and over time, expand our footprint all while maintaining disciplined financial management and profitability.

Our performance also validates the growing market value of our industry-leading solutions. We remain firmly committed to enabling exceptional user experiences while addressing our customers' evolving operational and business needs. Our results and improved profitability are a direct result of our focused execution of strategy and the ongoing value we offer to our customers, all driven by our highly skilled team. The continued advancement of our technology leadership positions us for accelerated scalable growth. Heading into 2026, we expect to maintain a disciplined focus on technology advancement, including in our 5G service assurance offering and AgenTiK AI capabilities. We will continue to support operators in optimizing their network operations, reducing costs, and driving network automation.

We see continued and growing opportunities to build on our existing customer base and support sustainable long-term growth. Turning to Slide nine, where we look more broadly at the market environment, telcos are approaching a key inflection point driven by AI adoption. A recent GSMA survey conducted in partnership with RADCOM found that 71% of operators plan to implement AgenTiK AI this year. Yet, only 41% report having an end-to-end data that integrates information across the organization. This gap between AI ambition and data readiness presents a clear opportunity for RADCOM to add value by enabling operators to access reliable subscriber-focused data. This data supports multiple AgenTiK use cases and broader efforts to deliver consistently high-quality customer experiences.

AI-driven demand continues to reshape network priorities. Operators are increasingly integrating AI across network layers to optimize capacity and efficiency as they continue the transformation to 5G. As we have seen, many have already moved from proof of concept initiatives to commercial deployment in 2025. In the area of AgenTiK AI, operator demand is increasingly shifting toward unified end-to-end platforms. In our recent survey, the majority of operators indicated that they are interested in deploying integrated end-to-end systems. RADCOM is well-positioned to address this need with a comprehensive solution that integrates smoothly with business and service management systems for customer support care and automation of operational workflows. This aligns well with the industry's shift toward more streamlined data-driven operations.

Moving on to Slide 10, our product innovations. We continue to see growing customer interest in our advanced high-capacity data capture solution, which enables telecom operators to analyze massive amounts of data to understand the real customer experience at scale while significantly reducing infrastructure costs. We believe this solution can reduce the total cost of ownership by up to 75% compared to competing solutions, enabling broader visibility into the customer experience. As highlighted in our survey, operators are exploring AgenTiK across targeted use cases. Our focus is on developing telco-specific AI agents that deliver high accuracy, faster decision-making, and measurable operational improvements across specific domains.

This capability not only enhances the value of our existing platform but also positions RADCOM to address new customer segments and expand our market reach. Turning to Slide 11, our new contract wins. In the fourth quarter, RADCOM announced a new customer win, One Global, which selected RADCOM AS to deliver next-generation AI-powered assurance across both subscribers and IoT, enabling 4G and 5G monitoring at scale for 43 million subscribers. We also expanded within an existing customer, a leading European operator, via Rakuten and Symphony to supply our network visibility solution. The solution will deliver accurate intelligent data collection across its network end-to-end. Regarding our installed base, Slide 12.

RADCOM continues to support AT&T as it sustains leading network performance across the industry. In 2025, the mobility service revenues increased, reflecting ongoing customer demand and operational strength. AT&T finished the year with 120 million subscribers. One industry analyst noted that AT&T's network remains robust and is widely regarded as the most reliable network option in rural areas across the US. Within its fully virtualized cloud-native network, Rakuten Mobile continues to utilize RADCOM Assurance solutions to deliver high-performance, reliable network quality that supports scalable growth. The operator passed 10 million subscribers in December 2025 and ranked first in the 2025 Orycon customer satisfaction survey. Turning to Slide 13, we focus on our partners.

We are continuing our partnership strategy with NVIDIA and ServiceNow. Our high-capacity user analytics solution is powered by NVIDIA data processing units. In field trials, it has reduced operational costs by up to 75% while maintaining full real-time visibility, making it a strong enabler of scalable 5G assurance in AIOps. We believe this partnership will start contributing initial wins over the course of 2026. Turning to ServiceNow on Slide 14. We continue to deepen our partnership and will showcase multiple joint demos at Mobile World Congress in March. Our RADCOM AIM AIOps solution is now fully integrated, certified, and available as a connector in the ServiceNow store, enabling real-time network monitoring, advanced automation use cases.

We expect this collaboration to begin delivering initial wins during 2026. Go to market activities, Slide 15. In 2025, we strengthened our market presence by participating in key industry events, including Fuse in Dublin and NetworkX in Paris during Q4. We are preparing for upcoming high-impact engagements, including Mobile World Congress 2026 and NVIDIA GTC in March, to showcase our solutions, expand strategic relationships, and drive momentum. RADCOM's technology leadership continued to gain global recognition. Named to the 100 for 2025, RADCOM was recognized as one of the solution providers shaping the future of telecom and digital infrastructure.

We were also finalists in the first network award for best network test and measurement and received the best AIML innovation award at the 2025 Global Connectivity Awards in London. These accolades validate our industry-leading solutions, reinforce our competitive differentiation, and highlight the value we deliver to customers and stakeholders worldwide. Before I wrap up, I want to briefly address the governance update. The board of directors has appointed board member Rami Schwartz as chairman, effective February 8, 2026, succeeding Sami Tota. Rami has served on RADCOM's board since '20 and brings deep experience in strategy leadership, governance, and scaling technology businesses.

I've spent meaningful time with Rami over the last year at RADCOM and previous roles, and I'm confident in his ability to support the team as we remain focused on our growth strategy. I would also like to thank Sami for his support during my first year as CEO. Importantly, Sami will continue to serve on the board. From my perspective, the board provides the oversight and support our team needs. We are aligned on our strategy priorities and execution plan as we enter 2026, and we remain focused on expanding our Tier 1 customer footprint, advancing our technology roadmap, and delivering profitable growth. In summary, turning to Slide 16.

2025 was a solid year, defined by strong growth, disciplined operational and financial execution, and continued market momentum. We strengthened strategic partnerships with NVIDIA and ServiceNow while initiating discussions with additional collaborations. We secured a new customer, expanded our service offering, advanced AgenTiK AI solutions, and launched our high-capacity data capture solution. Turning to 2026, we remain focused on driving innovation, particularly in AgenTiK AI use cases, and delivering solutions that reduce the total cost of ownership for operators. With a robust pipeline of opportunities, we anticipate another year of double-digit revenue growth, reinforcing our leadership in 5G assurance. The company is committed to sustaining profitability, maintaining expense discipline, and leveraging its solid foundation to support long-term value operation.

Our near-term focus is to continue to deliver strong operational and financial execution, converting a growing pipeline of opportunities into revenue while further expanding our presence within our existing customer base. We have established key strategic partnerships and expect to deepen these relationships to scale our business and expand our addressable market. AI remains a strong catalyst for our business, and we are investing in AI and automation to maintain our leadership in real-time network intelligence. Our customers recognize both the opportunities and challenges of AI, and RADCOM has proven its ability to deliver a total cost of ownership advantage over our peers' solutions.

Operationally, we remain committed to delivering consistent profitability and cash flow while maintaining flexibility as we continue to scale organically. In conclusion, we enter 2026 with momentum and a clear set of goals. We have proven our business model and established a sound foundation for profitable growth. With that, I'll now turn the call over to our CFO, Hadar Rahav, to review the financial results in detail.

Hadar Rahav: Thank you, Benny, and good morning, everyone. As a reminder, unless otherwise noted, I will refer to non-GAAP results. Reconciliation between GAAP and non-GAAP measures are provided in our press release and presentation. Additionally, all comparisons are year over year unless otherwise noted. Please turn to Slide 17 for our quarterly financial highlights. We are pleased with how our team closed the year, delivering growth in both revenue and profitability. RADCOM delivered another quarterly revenue record with total revenue of $18.9 million, up 16% year over year. At the same time, we continued to manage expenses effectively while increasing strategic investments in research and development. As a result, we delivered significant improvements in margins and record profitability.

Gross margin in the fourth quarter was 77.6%, the highest since 2018. Please note that our gross margin may vary depending on the revenue mix. Operating income reached $4.3 million, surpassing the third-quarter record with an operating margin of 23%, the highest in eight years. Net income was $5.2 million or $0.31 per diluted share, compared to $3.8 million or $0.23 per diluted share last year. As shown in Slide 18, our gross R&D expenses for the fourth quarter were $4.9 million, an increase of 16.2% year over year. This growth reflects our focus on strengthening collaboration, fostering innovation, and expanding our portfolio.

We plan to continue strategic investment in R&D to deliver advanced intelligent solutions with a focus on agent-to-agent and multimodal workflows while supporting our strategic partnership and productization efforts. Sales and marketing expenses for the fourth quarter were $4.2 million, a 1.4% year-over-year increase. We continue to invest in our sales capability and anticipate that sales and marketing expenses will gradually rise in the coming quarters to support pipeline growth and expansion in high-value regions. On a GAAP basis, as shown on Slide 19, our net income for 2025 was $3.6 million, a 62% year-over-year increase. GAAP earnings per share were $0.21 per diluted share compared to $0.14 per share last year. We ended 2025 with 325 employees.

Hadar Rahav: Now let's review Slide 20, which presents the full-year results. In line with our full-year guidance, we finished 2025 with a record revenue of $71.5 million, an increase of 17.2% from 2024, above the midpoint of our projected 15% to 18% growth range. Our gross margin was 76.8% in 2025, up from 75.2% in 2024. Operating income increased by 55% in 2025, reaching an all-time high of $14.8 million or 20.6% of revenue, compared to $9.5 million or 15.6% in 2024. Net income for 2025 reached a record $18.4 million, accounting for 25.8% of revenue or $1.09 per diluted share.

This compares to a net income of $13.5 million or 22.1% of revenue, equating to $0.83 per diluted share in 2024.

Operator: As shown,

Hadar Rahav: on Slide 18, our gross R&D expenses in 2025 were $18.5 million, an increase of $1.9 million from 2024, reflecting 11.1% year-over-year growth. Looking ahead to 2026, we plan to increase our R&D to further develop automation and AI capabilities and support our strategic partnership and productization goals. We received a total of $400,000 in grants from the Israel Innovation Authority during the year. To support our growth, sales and marketing expenses in 2025 were $17.3 million, up 10.5% from $15.7 million in 2024. G&A expenses for 2025 were $4.8 million, a decrease of $11,000 year over year.

On a GAAP basis, as shown on Slide 19, our net income for 2025 reached a new high of $12 million or 16.8% of revenue or $0.71 per diluted share, compared to $7 million or 11.4% of revenue or $0.43 per diluted share in 2024. Turning to the balance sheet on Slide 21. We closed quarter four with a record $109.9 million in cash, cash equivalents, and short-term bank deposits, reflecting positive cash flow of $3.2 million in the quarter and $15.2 million for the year driven by our strong results. That concludes our prepared remarks. Thank you. And we will now pass the call back to the operator for your questions.

Operator: Thank you. Ladies and gentlemen, at this time, we will begin the question and answer session. If you have a question, please press 1. If you wish to cancel your request, please press 2. Please stand by while we poll for your questions. The first question is from Alinda Li of William Blair. Please go ahead.

Alinda Li: Awesome. Thank you. Benny, with $199 million in the balance sheet and no debt, how should we think about capital allocation in 2026, especially as it relates to M&A?

Benny Eppstein: Hi, Alinda. Thanks for the question. Our first priority remains to look into M&A. And it's our first priority, this is what we are trying to accelerate, and this is what's prioritizing. So I answer your question.

Alinda Li: Okay. Cool. And any changes in the guidance loss of And what are some of the assumptions in the 2026 guide?

Benny Eppstein: Sure. We believe we are it's it's we're basically at the second half of our sales cycle. It's hard to pinpoint exactly when we're to close, and this is why we let the guidance eight to 12%. And we're assuming that we will close it in the in the first half of the year. Some of the some of the strategic opportunities.

Alinda Li: Awesome. Thank you. Got it. Thanks. If there are any additional questions, please press 1. If you wish to cancel your request, please press 2. The next question is from Ryan Koontz of Needham and Company. Please go ahead.

Ryan Koontz: Great. Thanks, guys. Wanted to ask about you've you've got a great run rate there with your large customer AT&T and look at your land and expand strategy. What are some of the key drivers for expanding your business with existing customers there? Is it their deployments of the 5G standalone core? Or is it adoption of AgenTiK AI? Or what are some of the key drivers we should think about for you to be able to grow the size of new accounts? Thank you.

Benny Eppstein: Thanks, Ryan. I would say that we have lots of opportunities within our existing customer, including AT&T. AgenTiK is driving a lot of opportunities. Our unique dataset that we bring to the table is helping AT&T and other customers to promote their own AgenTiK plus and promote their own efficiency within operations. So this is still the main target to support our biggest customers.

Ryan Koontz: Got it. And, you know, I could certainly see how the analytics angle know, is a is an easy entry point for AI for RADCOM. The AgenTiK element here, you know, how critical is that to you know, your break to your breaking into an account today? Or is that really kind of a ladder sale kind of upsell for your basic capabilities?

Benny Eppstein: I think it's a combination of both, Ryan. So it is the error analysis capabilities that are driving a lot of opportunities, including in North America and in demand, by the way. And while promoting our own core business, pushing our ACE product within existing new customers and prospects. But, definitely, the AI and the unique data set is a critical ingredient from our value proposition.

Ryan Koontz: Got it. Thanks. And you know, with regards to your data collection, I assume these are on hardware NICs for the network equipment. The NVIDIA BlueField, where is that in terms of introduction, and what sort of, you know, architecture to use if you're not using an NVIDIA based product? FPGA based?

Benny Eppstein: We actually we actually using both NVIDIA based standard server and cloud-native solution in all fronts. And we still believe that our product, our software is the most efficient one out there comparing to our peer competition.

Ryan Koontz: Great. Thanks. That's all I've got. Thanks, Benny.

Benny Eppstein: Thank you, Ryan.

Operator: There are no further questions at this time.

Alinda Li: This concludes the RADCOM Ltd. Fourth quarter 2025 results conference call. Thank you for your participation. You may go ahead and disconnect.

This article is a transcript of this conference call produced for The Motley Fool. While we strive for our Foolish Best, there may be errors, omissions, or inaccuracies in this transcript. Parts of this article were created using Large Language Models (LLMs) based on The Motley Fool's insights and investing approach. It has been reviewed by our AI quality control systems. Since LLMs cannot (currently) own stocks, it has no positions in any of the stocks mentioned. As with all our articles, The Motley Fool does not assume any responsibility for your use of this content, and we strongly encourage you to do your own research, including listening to the call yourself and reading the company's SEC filings. Please see our Terms and Conditions for additional details, including our Obligatory Capitalized Disclaimers of Liability.

The Motley Fool has no position in any of the stocks mentioned. The Motley Fool has a disclosure policy.