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Compass (COMP) 2026 年第三季法說會:EBITDA 創歷史新高,第四季展望謹慎

2026年11月6日 23:42
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Compass第三季營收達三十九億美元,調整後EBITDA為三億零六百萬美元,雙創歷史新高。受惠成本縮減及市佔提升,流動性顯著改善。然而,鑑於十月待過戶合約銷售惡化,管理層對第四季發布審慎財測,預期營收介於三十一億五千萬至三十三億五千萬美元之間。

該摘要由AI生成

儘管面臨房貸利率走高及美國房市活動疲軟,Compass 仍繳出創紀錄的第三季財報。成本縮減、房價上漲以及市占率提升支撐了獲利能力;然而,隨著 10 月待過戶合約銷售惡化,管理層對第四季前景發布了審慎的財測。

重點摘要

  • 2026 年第三季營收達到創紀錄的 39 億美元,GAAP 淨利亦達到創紀錄的 6,200 萬美元。
  • 調整後 EBITDA 升至創紀錄的 3.06 億美元,超越管理層財測區間的高標。自由現金流亦創下單季新高,達 2.4 億美元。
  • 自營經紀業務的有機總交易額(GTV)年增 7.5% 至 1,331 億美元。有機經紀交易量雖年減 0.3%,但表現仍優於美國住宅房地產市場 150 個基點。
  • Compass 已落實 3.6 億美元的淨成本綜效,超越原先設定的 3.3 億美元年終目標。該公司仍致力於在不到三年內達成 5 億美元的目標。
  • 管理層預期第四季營收為 31.5 億至 33.5 億美元,調整後 EBITDA 為 1 億至 1.3 億美元,反映交易量疲軟的狀況。
  • Compass 第三季底持有 8.41 億美元現金。淨負債對調整後 EBITDA 比率降至 2.7 倍,較宣布併購 Anywhere 時的水準低了近 2 個槓桿倍數。

核心財務數據

指標2026 年第三季結果變動或背景說明
合併營收39 億美元第三季營收創歷史新高;符合財測預期
GAAP 淨利6,200 萬美元創第三季歷史新高;為 Compass 史上首次在第三季實現 GAAP 淨利獲利
調整後 EBITDA3.06 億美元創第三季歷史新高;高於財測區間上限
自由現金流2.4 億美元創下歷來單季新高
現金餘額8.41 億美元季末流動性創歷史新高
淨負債/調整後 EBITDA2.7 倍較宣布併購 Anywhere 時低了近 2 個槓桿倍數
自營經紀業務有機營收34.2 億美元依備考基準計算年增 8.2%
經紀業務有機總交易額(GTV)1,331 億美元年增 7.5%
經紀業務有機交易量—年減 0.3%;較市場表現高出 150 個基點
整合服務營收1.97 億美元年增 3.1%
Non-GAAP 營業費用6.76 億美元季減 2,300 萬美元

業務與營運表現

截至 9 月 30 日,Compass 旗下自營經紀業務擁有 85,476 名房仲經紀人。該公司在第三季有機增加 2,734 名經紀人。在過去 12 個月總佣金收入超過 20,000 美元的經紀人中,留存率達 98.7%。

特許加盟業務的有機總交易額(GTV)年增 2.3%,而同業市場交易量成長率為 0.7%。管理層表示,原 Anywhere 旗下加盟品牌在過去兩季中,經紀人人數成長與加盟商留存率均創下五年新高。

在產權與託管業務帶動下,整合服務營收成長 3.1% 至 1.97 億美元。產權與託管購買交易量增加 1.5%,而整體市場交易量則下滑 1.8%。受惠於搭售率提升,備考已撥款房貸金額年增 10%。

Compass 將 Guaranteed Rate Affinity 與 OriginPoint 合併於 OriginPoint 品牌之下。管理層預期此房貸合資企業在 2026 年將躋身全美前十大零售房貸放款機構,並表示其長期目標是進入前五名。

房產平台與 AI 採用情況

截至 10 月底,Compass 已在其房產平台上新增導入 33,950 名經紀人。管理層預期 Coldwell Banker、Corcoran 和 Sotheby’s International Realty 的其餘自營經紀人將在第四季底前完成導入,屆時平台總用戶數將達到約 85,000 名經紀人。

超過 30,000 名經紀人參加了平台培訓。接受過培訓的經紀人使用該平台的頻率是未培訓經紀人的至少兩倍,而接受培訓的 Coldwell Banker 經紀人使用其 AI 功能的頻率約為目前平均水準的三倍。

新導入的經紀人匯入了 2,900 萬筆聯絡人資料,使 CRM 聯絡人總數達到 2.25 億筆。每位活躍經紀人的 AI 操作次數從第二季的 13 次翻倍至第三季的 26 次,而每位活躍用戶的 AI 輔助後續追蹤次數則季增兩倍。

Compass.com 網站流量在 9 月年增 68%。Rocket-Redfin 合作夥伴關係迄今已為 Compass 經紀人帶來約 110,000 筆潛在客戶名單。

管理層財測

財測指標展望
2026 年第四季合併營收31.5 億至 33.5 億美元
2026 年第四季調整後 EBITDA1 億至 1.3 億美元
2026 全年調整後 EBITDA8.3 億至 8.6 億美元
2026 全年 Non-GAAP 營業費用27.1 億至 27.3 億美元
第四季基本加權平均股數7.76 億至 7.78 億股

以預估中位數計算,第四季合併營收依備考基準計算將年增 2.6%,但有機營收將下滑 4.5%。管理層預期房價上漲將部分抵銷交易量下滑的影響。

Compass 目前預期 2026 年將實現約 2.45 億美元的成本綜效,高於先前預估的 2.2 億美元。其中約 1.75 億美元預計將透過損益表挹注調整後 EBITDA 及現金流,另有 7,000 萬美元預計將用於縮減資本支出。

管理層表示,由於全面計入 Anywhere 的全期成本以及第三季特許加盟轉移,2027 年將受到約 1.2 億美元額外營業費用的影響。該公司指出,這些費用伴隨著相應的營收與毛利,因此預計不會稀釋調整後 EBITDA。

風險與關鍵觀察點

房貸利率與房屋交易量仍是短期的主要風險。第三季期間,30 年期房貸利率上升 95 個基點至 7.6%,而經季節性調整後的房屋銷售量則跌破 400 萬套。

在截至 10 月 30 日的四週內,全美成屋簽約待過戶銷售量年減 15%。管理層表示,10 月最後三週產生的待過戶合約數量,低於過去五年(包含 2022 年)中任何一年的同期水準。

較高的房價在第三季為經紀業務營收提供了支撐,但管理層預期交易量疲軟將導致第四季財測中所隱含的有機營收下滑。該公司亦指出,房貸利率隨後下降了約 50 個基點,若能維持,可望帶來上行空間,但在設定財測時尚未將此改善納入考量。

成本綜效的執行也可能變得更加複雜。管理層表示,未來的節省將日益依賴系統整合與營運基礎設施工作,這可能會放緩採取新措施的步伐。

分析師問答重點

  • 2027 年市場展望:管理層未對整體房地產市場做出預測,但指出經紀人人數成長、房價上漲、整合服務搭售率、潛在客戶開發以及平台採用率,皆屬於公司可控的因素。
  • 成本綜效:在已完成的 3.6 億美元措施中,管理層表示 2026 年未實現的大部分效益應會在 2027 年反映於財務數據中。預計還會採取進一步措施,但系統整合將需要更長時間。
  • 經紀人招募:本季至今每週活躍招募管道量相較第二季與第三季成長 39%,主動轉投的人才儲備管道亦達全年最高水準。管理層預期經紀人新增人數將自第三季水準回升。
  • OpenRE:Compass 對這項擬議中的全美房訊服務倡議表示歡迎,並表示該公司可能有參與的途徑。
  • 網站策略:管理層強調對 Compass 及姊妹品牌網站進行投資,而非致力於收購房產入口網站。該公司計劃跨品牌擴展通用平台功能與「先睹為快」(See It First)房源庫存。
  • 特許加盟推廣:Compass 預計將於 2027 年春末開始導入特許加盟房仲店東。內部調查顯示,近 80% 的加盟商表示已為該平台做好準備。

完整電話會議紀錄


完整財報電話會議逐字稿

管理層陳述

Operator

Good day, everyone, and welcome to the Compass, Inc. 2026 Q3 Earnings Conference Call. [Operator Instructions] This call is being recorded. If you have any objections, please disconnect at this time.

I would now like to turn the call over to Soham Bhonsle. Please go ahead.

Soham Bhonsle

Thank you very much, operator, and good afternoon, everybody, and thank you for joining the Compass Third Quarter 2026 Earnings Call. Joining us today will be Robert Reffkin, our Founder and CEO; and Scott Wahlers, our Chief Financial Officer.

In discussing our company's performance, we will refer to some non-GAAP measures and may discuss some metrics on a non-GAAP pro forma basis. You can find a reconciliation of the non-GAAP measures to the most directly comparable GAAP measures and supplemental non-GAAP pro forma information for prior quarters in our third quarter 2026 earnings release posted on our Investor Relations website. All pro forma business metrics referred to on today's call are presented as of Compass and Anywhere combined as of July 1, 2025, which reflects the beginning of the year ago quarter.

All metrics and any year-over-year comparisons referred to as organic are presented on a pro forma basis and include only the results of businesses that either Compass or Anywhere owned as of July 1, 2025. We will also make forward-looking statements that are based on our current expectations, forecasts and assumptions and involve risks and uncertainties. These statements include our guidance for the fourth quarter of 2026 and full year 2026 and comments related to our expectations for realizing cost synergies and operational achievements. Our actual results may differ materially from these statements. For more information, see our most recent annual report on Form 10-K and our recent Form 10-Q. You should not place undue reliance on any forward-looking statements.

I will now turn the call over to Robert Reffkin. Robert?

Robert Reffkin

Good afternoon, and thank you for joining us. Before I dive into our results, I want to take a moment to acknowledge the environment we are currently operating in. During the quarter, the 30-year mortgage rate rose by 95 basis points to 7.6%. The 10-year treasury rate rose to 24-year highs. Seasonally adjusted home sales dipped below 4 million once again and 43% of homes experienced a price cut. Against this backdrop, I am pleased to say that our company delivered record Q3 revenue of $3.9 billion, record Q3 net income of $62 million, record Q3 adjusted EBITDA of $306 million, which was also above the high end of our guide and reflects more adjusted EBITDA than either stand-alone Compass or stand-alone Anywhere generated for the full year of 2025.

We also delivered record Q3 free cash flow of $240 million, bringing cash on hand to a very healthy $841 million, and we drove net debt to adjusted EBITDA down to 2.7x, nearly 2 full turns below when we announced the Anywhere merger last September. Our agents also continued to outperform the market in Q3. Organic broker transactions outperformed the market by 150 basis points, marking 22 consecutive quarters where the Compass brand has outperformed the market and now for 3 consecutive quarters, outperforming the market, including Anywhere.

Organic brokerage GTV was up 7.5% year-over-year, representing 680 basis points of outperformance. In franchise, organic GTV was up 2.3%, delivering 160 basis points of outperformance. This was the second consecutive quarter the franchise business outperformed the market. Over the past 2 quarters, the legacy Anywhere franchise brands have experienced both agent count growth and franchisee retention rates that are at 5-year highs.

So taking a step back, in a quarter where mortgage rates broke above 7.5% and seasonally adjusted existing home sales broke below 4 million, we still delivered record Q3 revenue, record Q3 net income, record Q3 adjusted EBITDA and record Q3 free cash flow. Additionally, we lowered our net debt to adjusted EBITDA ratio by nearly 2 turns, and we continue to outperform the industry. These record results are not an accident. They are the direct byproduct of our maniacal focus on execution.

So, what's driving this performance? First is our focus on OpEx, which we intend to carry going forward. Pro forma OpEx in the quarter was down 6% year-over-year, even as pro forma revenue increased by 12%. This was driven by the strong financial discipline that we've instilled into the organization over the past 4 years and an acceleration of some cost synergy actions in light of the current environment. As of last week, we have actioned $360 million in net cost synergies compared to the $330 million full-year target for 2026 we shared last quarter. And we remain fully committed to our $500 million target in less than 3 years.

Second is our relentless focus on attracting, retaining and growing with our real estate professionals. Our home platform is the industry's only fully-integrated technology solution, which empowers agents to complete the transaction from first contact to close and to be more productive. Our 3-phase marketing program also provides a differentiated listing strategy that helps our agents win more business in our view.

And our brands are home to many of the industry's most productive agents. And as they say, tough markets are when the best agents separate themselves from the rest. This relentless focus on the real estate professional has allowed us to maintain industry-leading retention rates at above 98% for agents producing more than $20,000 in GCI. And we are now seeing strong momentum on the recruiting front as well. Specifically, the number of opportunities added to our growth team's weekly active pipeline is up 39% quarter-to-date compared to the second and third quarter of this year.

Our walkover pipeline is also sitting at the highest levels we've seen year-to-date. We believe the stronger recruiting pipeline we are seeing today is being driven by a flight to quality as agents seek out brokerages that can provide them with technology and tools to help grow their business in a challenging market. And so given our current pipeline, we expect agent adds to improve relative to our Q3 organic adds of 2,734, which should serve as a positive growth lever in 2027.

Now shifting to our #1 strategic priority, the rollout of the home platform, which is the biggest catalyst of agent and company success. Over the past decade, we have invested over $2 billion to build our end-to-end platform. Now it's about getting the platform into the hands of more agents, and that's exactly what we are doing today. As of the end of October, we successfully onboarded 33,950 agents, and we expect to onboard the remainder of the 46,000 owned brokerage agents from Coldwell Banker, Corcoran and Sotheby's International Realty by the end of Q4. This will bring the total number of agents on the platform to approximately 85,000 by year-end.

Engagement from agents during our rollout has been fantastic. Over 30,000 agents have attended a training. And those trained agents are utilizing the platform at least twice as much as those that have not attended to training. Interestingly, trained Coldwell Banker agents are using the platform's AI capabilities roughly 3x more than the current average. Direct feedback has also been positive. CSAT or Customer Satisfaction scores, where onboarded agents rate the platform was 4.1 out of 5 or 82% at the end of Q3, which is generally considered to be a strong score in the software industry. Agents are also noting the ability to save money on third-party tools, save time so they can focus on their client relationships and the superior speed and intuitive interface of the platform.

In early 2027, our focus will be quickly shifting to onboarding our franchise network, where initial interest levels in the platform are incredibly high. Nearly 80% of franchisees that have been surveyed internally have indicated they are ready for the platform. More agents on the platform means compounding positive network effects that are already taking shape. Newly onboarded agents have imported 29 million contacts into the home platform CRM. This brings the total number of contacts in the platform to 225 million, providing our agents with significant reach across the United States.

Our Likely-to-Sell feature currently has 1.2 million contacts. And in October alone, the platform has serviced more than 300,000 potential sellers for our agents to reach out to. Onboarded agents have sent 70,955 unique client dashboard invites since July 1 alone. This puts the home platform directly into the hands of thousands of new home buyers and home sellers.

Furthermore, the number of See It First on Compass listings, which includes both Private Exclusives and Coming Soon, these listings were added to the platform by onboard agents at a level that was 4x higher in October than in July. In cities where we face no industry restrictions on marketing today, 3-phase marketing adoption of newly launched listings in the Compass brand is on average at 63% as of the most recent week. We also hit over 70% adoption in some of these cities during the quarter, suggesting that as the industry's artificial restrictions on homeowners and seller choice are moved, the good majority of listings would start off as a Private Exclusives or Coming Soon and be a See It First listing on compass.com and our sister company sites.

As the positive network effects in the platform grow, we believe we will create a distinct advantage in an AI-driven future. First, as consumers increasingly begin their home search with personal AI systems like Instinct or Muse, we believe these tools will care about providing genuine utility to the consumer. And that means going to the source of the data to the listing agent to the listing broker to the listing website where they can find the best data.

With our listing data architecture already optimized for agentic workflows, our early testing is showing AI assistants like Instinct bypassing traditional portals and going directly to brokerage websites to service Coming Soon inventory directly. This generates more direct leads for our agents, helping them grow their business and generate more business. Coupled with our Rocket-Redfin partnership, where our agents have received roughly 110,000 leads to date and compass.com traffic, which is up 68% year-over-year in September, we believe that our top-of-funnel reach is rapidly expanding.

Second, our AI assistant becomes stronger because of the proprietary context we have, and we are already seeing this play out today. The number of AI drafted tasks approved per active user has 5x in Q3 compared to Q2. And when I say active user, I'm referring to an active agent. That's the strongest indication that our agents trust the model's output. The number of AI-based actions per active agent has doubled from 13 in Q2 to 26 actions in Q3.

The number of AI-assisted follow-ups have also tripled per active user quarter-over-quarter. We believe all of these actions help our agents save time so they can be more productive. But while we see AI changing how buyers search and how productive it can make our agents, what we aren't seeing is AI replacing the trust that our real estate professionals have with buyers and sellers.

A home purchase or sale is the largest transaction most people will make in their lives. It is highly complex, hyperlocal and extremely emotional. It is a transaction that has proved year after year that the better technology gets, it has not replaced the agent. And quite frankly, the use of agents has only increased with the use of technology year over year, over year. And our platform is the infrastructure layer that enables the complex transaction from search to close. This is why we are building a future where a human or in a case, a real estate professional remains in the loop and is armed with agentic capabilities.

Examples include using the more than 400,000 daily signals we can observe in the platform to provide our real estate professionals with early insights. Again, more agents means more positive network effects to help our agents win, better serve their buyers and better serve their sellers. We also plan to launch do-it-for-me capabilities in the future that execute complex, cumbersome workflows like creation of marketing materials and creation of CMA valuations. This is only possible because we have the ability to stitch together these complex workflows in one end-to-end platform.

And this is also why we recently brought on Sissie Hsiao on to our Board. Sissie comes to us after spending over 20 years at Google, where she most recently helped create the Gemini app, and I'm excited to be working with her to build the next iteration of our platform and the next iteration of our AI capabilities.

So bringing it all together, while the macro environment remains tough, we remain highly focused. With our cost synergies and OpEx discipline, we plan to pay down our debt and with the improving recruiting pipeline, the rollout of the home platform to more agents and the industry's best agents, I believe we are positioned to do very well in a higher for longer rate environment.

With that, I will now hand it over to Scott.

Scott Wahlers

Thanks, Robert, and good afternoon, everyone. As Robert just noted, we are operating in a challenging market environment, driven by higher mortgage rates. We can't control mortgage rates, but what we can control and what our Q3 results demonstrate is our discipline over operating expenses, our continued focus on cost synergies and our unwavering support of our real estate professionals, which has led to another quarter of record results.

Consolidated revenue in Q3 reached $3.9 billion and was within our guidance range despite the challenging market backdrop. In our owned brokerage business, organic revenue was $3.42 billion in the quarter, reflecting a year-over-year increase of 8.2% on a pro forma basis. Our organic transactions declined slightly by 0.3% year-over-year on a pro forma basis, but still outperformed the entire U.S. residential real estate market by 1.5%. Organic gross transaction value for the Brokerage segment was $133.1 billion in the third quarter, up 7.5% year-over-year on a pro forma basis, driven by an increase in average selling price.

As of September 30, we had 85,476 agents on our owned brokerage operations and added 2,734 agents on an organic basis during the quarter, slightly down from the agent additions in Q2 and in line with normal seasonality.

For the third quarter in a row since closing the Anywhere transaction, total agent retention in our brokerage operations remained very strong. And consistent with the trend lines we've seen all year, we're retaining the agents we want to retain. 74% of the total agent separations in the quarter had no production or very low production in the trailing 12-month period. Excluding agents with 20,000 or less of GCI in the last 12 months, which on average equates to approximately 1 or 2 transactions, agent retention was 98.7% in Q3, consistent with the last quarter.

Commissions and other related expense as a percentage of owned brokerage revenue was essentially flat year-over-year on a pro forma basis, increasing by just 6 basis points to 81.61%. In our franchise segment, organic franchise GTV was up 2.3% year-over-year on a pro forma basis compared to industry market volumes that were up 0.7%. The franchise segment is generally more exposed to broader market trends and price points, but we are pleased to see the outperformance in franchise GTV over the past 2 quarters relative to the market.

Integrated services revenue reached $197 million for the third quarter, up 3.1% year-over-year on a pro forma basis, with title and escrow revenue being the primary driver. Title and escrow for purchase transactions grew by 1.5%, which compares to market transactions down 1.8%. Our mortgage joint venture businesses also continued to perform well with funded pro forma volumes up 10% year-over-year due to a higher attach rate. We just merged our 2 mortgage JVs we have with Guaranteed Rate, Guaranteed Rate Affinity and OriginPoint. The newly combined JVs will operate under the OriginPoint brand, and we expect the combined businesses to be a top 10 retail mortgage lender in the U.S. this year.

Our total non-GAAP operating expenses were $676 million in Q3, down $23 million sequentially from Q2 reflecting continued cost synergy realization and strong discipline on OpEx, including some volume-based savings. We continue to move ahead of our plan on cost synergies. As Robert touched on earlier, we have now actioned $360 million in net cost synergies as of today. That exceeds the revised $330 million year-end target we shared last quarter. As a result of these additional actions, we now expect to realize about $245 million in 2026 compared to the $220 million we shared last quarter. About $175 million will come through the P&L in 2026, benefiting adjusted EBITDA and cash flow, while the remaining $70 million will be reflected as lower CapEx, which won't directly benefit adjusted EBITDA, but will benefit cash flow.

Adjusted EBITDA in Q3 was $306 million, more than triple the amount of adjusted EBITDA Compass generated a year ago on a stand-alone basis. We achieved GAAP net income of $62 million this quarter, another record. It's the first time in Compass' history that we've achieved positive GAAP net income in the third quarter. The $240 million of free cash flow we generated in Q3 is a record for any quarterly period and also represents more free cash flow in 1 quarter than Compass generated in any annual period in its history on a stand-alone basis. We ended the quarter with record liquidity of $841 million of cash, underpinning our ability to redeem the $500 million of our 9.75% notes, which we expect to do in the second quarter of 2027.

As I turn to our guidance for the fourth quarter, I want to spend a moment expanding on the market backdrop that Robert touched on earlier because it's an important context for our outlook. The defining feature of the past few months has been a sharply higher move in interest rates. In early October, the yield on the 10-year treasury climbed above 5.3%, the highest level in 24 years, and it's still hovering near 5%. And the 30-year mortgage rate that broke through 7.5% is a sharp reversal from July when economists were forecasting that mortgage rates would average about 6.4% in the fourth quarter.

Additionally, over the past 4 weeks ending October 30, pending home sales nationally were lower than the year ago period by 15%. And the final 3 weeks of October reported fewer pending sale contracts than any previous week in October in the past 5 years, including 2022 levels. Pending home sales generally convert to home sales 30 to 60 days once a home goes into pending status. So the forward-looking data is currently pointing to Q4 existing home sales that are weaker than any current industry forecast contemplate.

With that context in mind, for the fourth quarter of 2026, we expect consolidated revenue in the range of $3.15 billion to $3.35 billion. At the midpoint, on a pro forma basis, this reflects an increase of 2.6% year-over-year. However, on an organic basis at the midpoint, this reflects a decline of 4.5% year-over-year. Our Q4 revenue guide incorporates the year-over-year declines in transaction counts the industry is experiencing, offset by expected home price appreciation. We expect fourth quarter consolidated adjusted EBITDA to be in the range of $100 million to $130 million. This implies a full year adjusted EBITDA range of $830 million to $860 million, which at the midpoint is up 44% from the $587 million of consolidated pro forma adjusted EBITDA in 2025.

For the full year, we expect non-GAAP operating expenses in the range of $2.71 billion to $2.73 billion. At the midpoint, that implies an estimate of $704 million of OpEx for Q4, primarily due to additional OpEx in brokerage from the Q3 franchise conversions. We expect our basic weighted average share count for the fourth quarter to be between 776 million to 778 million shares. And one final note on guidance. As you begin to think about 2027 OpEx modeling, be sure to consider that there will be an additional step-up of OpEx for the 8-day period prior to the January 9 acquisition date of Anywhere as those 8 days of expenses weren't included in the 2026 period, but will be in the 2027 period. We've referred to that as a wraparound effect of OpEx in the past, and the same concept would also apply to the added OpEx from the Q3 franchise conversions.

All in, you should plan for the wraparound effect on OpEx to add about $120 million to OpEx in 2027 compared to 2026. As always, the added OpEx from this wraparound concept carries revenue and gross profit with it, so it's not dilutive to adjusted EBITDA. To conclude our comments, the current interest rate environment is certainly providing its challenges and the market data we're seeing suggests that the fourth quarter will be even tougher. That said, we're entering this challenging period from a position of strength with $841 million of cash on our balance sheet, an untapped $500 million revolver and having just announced a quarter with record revenue, record adjusted EBITDA and record free cash flow.

Operator, we can now begin Q&A.

Operator

[Operator Instructions] Our first question comes from Jason Helfstein at Oppenheimer.

分析師問答

Jason Helfstein

So, Robert, maybe first, what's your reaction to the open real estate, whatever we want to call consortium website project? And then do you see any collaboration there potentially? And then, Scott, the guide implies fourth quarter OpEx something of around 4%. Obviously, it was down this quarter. I guess just any -- I don't know if you want to give us any thoughts around that, like there's probably still some synergies you would like to achieve incrementally, not in that, but just -- and then how are you thinking about synergies for next year at this point?

Robert Reffkin

Yes. So on OpenRE, look, we welcome this change as it actually validates what we've been seeing for the better part of 2 years. And so really excited to see the 4 of them lead in this way and to see others join. And in terms of joining or not, I think there's definitely a path, but Compass International Holdings is definitely excited that there will be a national real estate listing service that will return the power back to the creator of the listing, the homeowner and their trusted agent, and that is good news for all agents and for all their clients, and we're looking forward to seeing if there's a way for us to be involved.

Scott Wahlers

And Jason, on the OpEx question, I guess, starting with Q4, some of that walk and some of the step-up you see from Q3 into Q4 really a couple of things there. There's a little bit of just one-timing items there for a couple of agent conferences that are just scheduled and hit in the fourth quarter. So, that's when that expense drops. And you also have a little bit of a step-up from the incremental OpEx we just picked up from the Q3 conversions, the franchise conversions. And so, that kind of explains the step-up between Q3, Q4. As far as how those synergies should be thought about into 2027. I'll give you a couple of thoughts there. First off, recall, we just upped our full-year synergy target or action, I should say, to $360 million, and we told you $250 million of that is expected to be realized in 2026. So that leaves a spread of about $110 million left. The majority of that is going to come through the financials and some capacity in 2027, not all, but a significant amount of it.

Recall that when an expense is actioned, it doesn't mean it starts to realize through the financials that day and action synergy could relate to a future decision or a current decision, but it relates to a future action that still has to occur, such as the decision to cancel a vendor contract today, but it doesn't actually start having effect until it's actually canceled in the future. So, that's why there's a delta there. I think you're going to get some -- a little bit of a step-up in mostly the OpEx lines. Recall some of that, some of the synergy realization will come through some other lines as well, some CapEx, et cetera.

And then finally, there will be some additional synergies that we action next year incrementally on top of that. I'd say, as we talked about it before, the easier, and it's hard to say easy because every action that we've done to date has been hard. These are tough decisions and it's taken a hard work. But on a relative basis, they've been easier than some of the stuff that will carry on into the next 2 years, just given the fact that we're getting into some of the system integration work and more of the operational infrastructure work. So, there will be a little bit of a slowdown in that. You split that difference of $140 million that's left to our target, call it, 70-70 over the 2 years, I think you'll see $70 million, kind of, back ended from an action standpoint in 2027, just as that system realization stuff is kind of back end itself a little bit. Hopefully, that's helpful.

Operator

Our next question comes from Matthew Bouley.

Elizabeth Langan

You have Elizabeth Langan on for Matt tonight. And you offered some color, obviously, on the weakness we've seen over the last few weeks. I was wondering if you could maybe unpack, kind of, what you're seeing across different geographies or different price points. And in the context of next quarter's revenue guide, if you can maybe talk about how you're thinking about the relative magnitude between the impact of transaction volume weakness relative to your expectations on that positive price contribution?

Scott Wahlers

Yes, happy to take that question. So look, as we look into the guide for the fourth quarter, it's really a component of 2 items. We talked about, organically, we're seeing revenue down 4.5% built into that guide at the midpoint. Breaking it down to transactions and price. From a price standpoint, we expect similar to what we see in the past few quarters. This past quarter, we're up between 7% to 8%. We would expect that to hold, especially given the markets in which we operate in. On a transaction count perspective, it is really where the downward impact comes from. As we noted in our prepared comments, we're seeing pendings down 15% in October. So, we consider those trends. But given our history of outperformance, we would expect to outperform that a bit.

In the prepared comments, we also talked about that the down 15% in transactions is more in the last 3 weeks than any other prior October in the last 5 years, including 2022 levels. So that that data point is really worse than normal seasonality. And so we've taken that consideration into our fourth quarter guide, expecting things could be worse than our typical seasonality. Look, it's worth noting though that interest rates have come down since October by about 50 basis points. And so that could provide some Q4 revenue upside if interest rates stay at these current levels from where they were before.

Robert Reffkin

And the only other context I'd provide is, as we know from many years past, people -- the market slows down around midterms. And so I think there's only -- we're not absolutely clear how much of the pending down year-over-year is from midterms versus just the natural pressure from mortgage rates. But mortgage rates right now are 7.17%, a lot better than 7.65% just a few weeks ago. Hope it holds.

Elizabeth Langan

No, that makes a lot of sense. And it's probably a little bit early to ask this, but kind of, on the point we're past midterms and rates have come down a little bit. Do you -- is there anything you can, kind of, offer about how you're thinking about '27? You offered some interesting commentary about onboarding with the franchise network. Anything that we should be thinking about in terms of like the market more broadly or how you're thinking about it?

Scott Wahlers

Yes. I mean, look, as far as the overall market, we're not going to predict that. You can see that the large market forecasters though, that are out there are starting to come down a little bit. Some are now saying the market down below 4 million home sales off of the current year. We'll see. I mean I think the one thing we can offer, though, in addition to just what the market is going to do is what we have the ability to control. And we talked about this a little bit earlier in the year when we put out that scenario slide in Q1. The primary driver of that scenario slide was various changes in existing home sales, but there are other drivers we called out there, including agent growth, including price appreciation, including integrated services attached for title and mortgage and the impact of leads. And so we're going to continue to drive all those items. Every analyst and every investor is going to have different assumptions as far as the impact of what those growth metrics could have on our revenue. But one thing is sure is they should all be directionally positive, right? And so, we're going to keep pushing that. That's what's in our control. We can't control the market. And so we'll have to see where that comes out.

Robert Reffkin

We will -- we now have the vast majority of the agents on the platform from the own brokerage. In late spring, we're going to start bringing on the franchise broker owners. And so, every activity in the platform is designed to drive business, help agents generate more revenue and process more revenue. And so that should be a positive tailwind. And in terms of mortgage rates and activity, the consumer reacts more to the change in the mortgage rate than the actual rate itself. And so, going through April and spring where we had Iran war leading to higher mortgage rates and then really extending through Q3. That did put some pressure on mortgage rates this year where even if we stayed at 7.17% for all of next year, I would expect -- even though rates are actually higher than they started last year, if we stay flat at 7.17%, I would expect the transactions to be relatively flat as well.

Operator

Our next question comes from Ryan McKeveny at Zelman.

Ryan McKeveny

Nice job on the quarter. I wanted to dig in a bit more on the OpEx side of things. Great to see the execution on the synergies. And I think you called out an additional $25 million of cost synergies impacting the P&L, but the full-year OpEx target came down by, I think, $55 million at the midpoint, so call it, $30 million above and beyond the cost synergies. So -- and I think that's including the additional expenses of the franchise conversions. So, can you talk about the drivers of the further improvement in that full-year cost target? And I guess, any commentary you can share on how much of that reduction might be tied to just lower volume said differently, maybe more variable than fixed in nature?

Scott Wahlers

Yes. Ryan, good to talk to you. The -- I think the way to think about it, and you called it out the right pieces, there. So, the way to think about the differential on OpEx in the quarter is really the synergy realization coming through is half of it. And then, I think just actual -- just good old-fashioned tightening our belt is the other piece of it, I'd say. And you're right, there is some incremental cost in there from the additional Q3 conversions that weren't factored into our original guide last quarter.

But look, we just -- we saw what was coming here with the market coming down. We saw what we saw with interest rates, and we just said to ourselves, we got to get ahead of this a little bit. So we started pulling some cost actions that we had originally planned for early 2027 into 2026 here just to get ahead of it. And so, that was really just a proactive planning there, really glad we did it because it really, kind of, made the difference for the quarter. Revenue was a little tighter than we hoped, but we made it up on the OpEx and then some -- I think I can just say, overall, I'm just so impressed with what we've been able to accomplish as a team on the synergies. We just -- we keep increasing the goals on what we can accomplish there.

And we had critics too originally thinking we couldn't handle the original goal of $225 million, which was a 3-year goal, remember. And we just blew through that to another 3-year goal of $300 million, blew through that again. So we just keep producing more. And it's just a full-team effort across the entire company. So, really, kind of, leading into that opportunity and pulling things forward once we saw that rates were coming up a bit.

Ryan McKeveny

Absolutely. Yes, very impressive. And Robert, I guess one for you. Within the press release, you guys split out some more detail than you have in the past about the mortgage business or the mortgage joint ventures and the funded volume. And obviously, it looks like really healthy growth in what's obviously a tough purchase market. So you also talked about the JVs coming together. So, anything we should be thinking about that's, kind of, going on behind the scenes? Obviously, you shared the economics with rate, but the rationale behind those JVs coming together and some of the trends you're seeing in that business?

Robert Reffkin

Yes. So look, we're now a top 10 mortgage lender, which is incredible after such a short amount of time. In Q3, even though it was a very tough mortgage market, our overall funded volume grew by 10% year-over-year in Q3 and year-to-date by 32%. And so, we feel good about that progress. Longer term, we want to be a top 5 retail lender. We're obviously very committed to the business. We're committed to ensuring that our real estate professionals and their clients are able to have everything in one place, which is not just technology, not just marketing, not just branding, not just to be domestic and international, but for title, escrow and the mortgage as well, everything in the platform in one place so that they can do every part of the transaction without having to log into more than one company, without having to write the same thing more than once and to do everything on their phone if they so choose. So this is something we're committed to and just getting better and better over time.

Scott Wahlers

Yes. Ryan, just to add to that real quick. The other benefit -- a couple of benefits of bringing the 2 JVs together is really just efficiency, right? We can eke out our costs there as well. And so that's what I was saying in response to Jason's question earlier, some of the additional synergies we'll realize are not all going to come through OpEx because some of those synergies are in that JV line. They'll come through that JV line, which isn't -- it benefits EBITDA, but it doesn't exactly fit in the OpEx line. Look, the other benefit of it is by putting them 2 together, now being a top 10 mortgage lender, it's been attractive for loan officers coming on. So we've seen an uptick in recruiting of loan officers that are much more interested in becoming a part of a large mortgage lender than a smaller one. So a couple of good benefits there.

Operator

Our next question comes from Dae Lee at JPMorgan.

Dae Lee

I also have 2. First one, going back to the macro comments. Do you feel like there's any catalysts that might be ahead of us to help tilt macro in your favor a little bit? And in terms of your guidance, does the midpoint of the guidance, kind of, reflect the low 7% mortgage rates that we're seeing right now? Or is that an improvement you guys have seen after setting the guidance? And then secondly, yes, I'll follow up after.

Robert Reffkin

The guidance was set days past, right? And so, it doesn't reflect what's happened in the last number of days and where -- how the 10-year has come down and how mortgage rates have come down. Look, I think what could tilt it into our favor, like -- and there are reasons to be optimistic, but obviously, we're not planning for that. We continue to focus on costs and plan for being conservative. But I think what can help in our favor are, one, we have more inventory right now than any point since -- even through 2019.

And that's a really meaningful point because you cannot sell what's not for sale, right? And so more inventory means you can create more sales, less inventory, you just can't. And in 2020, '21, '22, '23, '24, even through much of '25, the biggest issues were there's just not enough inventory. That issue in the country has gone away. And again, there's more inventory than even the pre-pandemic 2019 period. So, that's the reason to be positive.

Another reason to be positive is there's -- you have sellers and more negotiability. And so there's 43% of the homes have a price drop right now, which reflects the sellers are willing to negotiate. In terms of -- on the buy side -- for buyers, again, consumers react more to the change in mortgage rate than the absolute rate itself, mortgage rates have come down. And if the 10-year continues to come down because people are moving their money from AI investments into bonds because they're moving because of stability with oil prices bringing down inflation and improving the 10-year over time, that will obviously flow through if it helps with mortgage rates. The biggest driver for sure of this business are mortgage rates.

And so hopefully, there's more upside in mortgage rates going down from 7.17% over time than going up.

Dae Lee

Got it. And as a follow-up...

Robert Reffkin

And you know our biggest markets, of course, are Bay Area, New York, Florida, there's a lot of tailwinds that are in those markets even with what's happened last day over in AI. If Anthropic IPO happens and OpenAI IPO happens, the Bay Area activity will go up. That doesn't matter. And that activity isn't just flowing to Bay Area, it's flowing to the investors across the country. In New York, you have the bonus pool, the profit pool for Wall Street bonuses is expected to be $90 billion, which is 38% higher than the previous peak, which is another knock-on benefit of the AI activity.

And so, obviously, a big driver of New York activity are Wall Street bonuses. And so I mean it's where things are. That will be -- we will have record bonuses coming in the months ahead, and that will lead to more transactions. There's there are a number of partners on Wall Street who have asked me for an introduction to our agents, and I have made those introductions. And I think some of the smart people are trying to buy before those bonuses get paid out because then there will be more competition. And then New York -- I'm sorry, Miami activity for productivity is still strong.

Dae Lee

Got it. Okay. That's very helpful. And then just as a quick follow-up. You guys have mentioned majority of your brokerage agents are on the home platform now. So just curious, when you look across those people who are onboarded, what do you -- like where are they in terms of maximizing the benefits that they can get from the home platform? And over time, where should we see that show up in the numbers that we could track from outside?

Robert Reffkin

Yes. So the -- we now have 225 million contacts in our platform, unique contacts in our platform. You think about how many people are living in the United States. I mean this is -- the majority -- it's very likely that the majority of the country is somewhere in our CRM. And that's important not just because those are people that we -- that our agents can reach out to send CMA valuations, send new inventory to, but also it's important because our agents can go to their potential sellers and say, when you work with me, you're not just working with me. You're working with hundreds of thousands of the best real estate professionals across the country, across these incredibly -- incredible different brands, all operating on the home platform. We have 225 million unique contacts.

And when you give me your listing, boom, it instantly pops up in their saved searches. And so I could bring these buyers to your home. It's just -- it's such an incredible pitch to win listings and to compete against brokerages, and agents and brokerages that have not invested in the platform. As we've talked about in the past, we've invested over $2 billion in the platform, and this is where it really starts paying dividends. So, reaching out to more of your clients to get to generate business, having been able to share with your potential clients that could bring them more listings and more buyers because of our platform.

There was an agent in in Houston who had a buyer who wanted -- I'm sorry, had a client who just said, hey, I think I want to move to Dallas. That agent doesn't have the ability to search MLS in Dallas. It's a different market altogether. But that agent then searched the home platform to see what off-market listings are in the platform and then sent one to the -- in Dallas, sent all of them to the client in Houston and the client Houston put an offer.

Now that was -- that is a transaction that is across geographies and that would not be possible without the home platform and across brands because one agent was at Sotheby's, the other one was at Compass. That's the power of the platform, where no longer restricting how people work, but creating much more flexibility and opportunity for the clients of our agents. That client in Houston, for sure, is going to tell her friends, her friends, hey, talk to my agent if you're interested in going to Dallas. And that seller in Dallas, who is able without days on market without price drop history to get an incredible offer from a buyer in a different brand in Houston is definitely going to tell his or her friends, hey, use my agent as well.

Operator

Our next question comes from Alec Brondolo at Wells Fargo.

Alec Brondolo

Maybe 2 for me. I think a lot of conversation about the subdued market environment, some of the challenges that's creating in the fourth quarter on the call. I'd love to maybe ask around an opportunity. I think perhaps walkover business could accelerate if the market remains subdued beyond the fourth quarter. I guess how would you maybe think about attacking that opportunity a little bit more vigorously if that was the case? So, that's the first question. The second question, I think the commentary around web traffic, pretty encouraging, but it's off a very low base relative to, kind of, the leading scaled online real estate portals in the market. Could you consider leveraging M&A to perhaps give yourself a little bit of a boost in traffic?

Robert Reffkin

And I'm just curious, when you say M&A, what type of M&A?

Alec Brondolo

Buying another real estate portal and perhaps combining with the Compass website or replatforming the Compass website there such that you have a lot more traffic than you do right now?

Robert Reffkin

Yes. So the -- in terms of the traffic, like 68% September year-over-year, definitely proud of that, about 50% for the quarter. I would expect that to continue to increase as we've launched the See It First campaign also. It's part of a rebranding exercise. I think some of our competitors have tried to brand the listings that we have as hidden clearly anyone -- all of our listings are available to all agents and to all buyers. And when you call them See It First, then it's pretty clear. We just want you to See It First on our site, which is a natural thing for a company to want to be able to do where you -- and so we actually made a pretty substantive change to the Compass platform.

And we are working on replicating all the features of the Compass platform for all of our -- the sister brands so that this time next year, you take every brand that you know of, they'll all have the same features, the same unique inventory, same opportunity to -- for people to see listings first and work with their agents, while all of them will be connected to the home platform. What this will do for an agent at Coldwell Banker. When their client is searching Sotheby's in London, Hong Kong, Singapore, Dubai or Sao Paulo, the Coldwell Banker agent will know and vice versa for Sotheby's International Realty agent.

Internationally, when they're working with a client who is interested in New York, they'll be able to, kind of, operate successfully across those different geographies. And so we're really making an investment in the -- in our own sites. And today, we have 89,000 homes on our website in our -- that is -- that you can see early and See It First by searching our sites across the country.

Scott Wahlers

Alec, just to touch on your question on walkovers. Look, I think the walkover motion is definitely now running at Coldwell Banker now, too. So, we're excited to see that pipeline building. Think about it like with our SGM team, they've got a new talk track, they've got to get used to, right, a new sales pitch here. They're now recruiting for 4 brands, not just 1. And so that takes a little bit of a messaging to work that. And then, of course, the walkover pipeline is a little bit longer to convert. It's a bigger decision than just for an individual agent. So, that won't happen instantaneously, but we're really encouraged by the fact that we see a strong pipeline. As Robert said in his prepared comments, the pipeline is as strong as it's been on a year-to-date basis. So, we think we have some opportunity there as well.

Robert Reffkin

And the more agents and broker owners that are using our platform, the easier it will be to recruit agents and to bring walkovers over because they are hearing walkovers CEOs at the boutique brokerages are hearing from more people they know and trust that their agents are better served when they're using the home platform. And at the end of the day, broker owners -- there's one thing that is shared for sure, which is a deep desire just to see your agents be more successful. In the same way real estate agents love their clients, their buyers and sellers. Broker owners, we all love our agents want to see them be the best that they can possibly be to help them grow their business and have more time, they have more income to support their family, more time to be with their family. And yes, I just think that the word of mouth that we're seeing from the success of people on the platform will lead to more -- to an increased pipeline in all regards.

Operator

Our next question comes from Bernard McTernan at Needham & Company.

Bernard McTernan

Great. Maybe to follow up on the traffic question. Robert, you mentioned Agentic shopping as well. What are you doing for your site to make sure that agents are coming to you organically? Or why do you think they are now or how you're preparing for it? And then secondarily, asking on broker agents, talked about the nice organic adds in the quarter. Can you talk about your M&A pipeline? And previously, you've benefited from smaller tuck-ins when the times are tough in the real estate market. So, is there an appetite for you and for sellers in this current season?

Robert Reffkin

Yes. So look, on the latter, like we continue to be a company that wants to support great operators and continue to have those conversations. On the former, look, Instinct and Muse are just fantastic, right? If you go in and you say, hey, I live in Brooklyn Heights, let me know whenever there's a new listing that comes up, we're starting to see that it's more often than not bringing you to one of our listings where it comes first. Instinct and Muse, these AI agents don't they're just trying to do what you're asking. It is the new search alert.

For anyone that says, oh, how are you going to find all the listings if they're not all in one site. Well, Instinct and Muse prove that it's just a different search alert. And it brings you to; a, wherever the data comes first and whoever is the original author of the listing, which is obviously the listing agent, not a portal. And then b, they're bringing you to listings that have more information. And so, I think that's a real advantage for us. And it's happening across our brands. I got it from what I just shared with you, I've seen it in Coldwell Banker, Sotheby's National Realty, Corcoran, CenturyOne, (sic) [ Century 21 ] Compass.

And then, you could ask the AI agent, why did you give me those listings and not one from a portal? And it will actually tell you, say, well, this is where the listing came from. And we want to give you listings that are the source of where they come first. And so we just see a real -- it's hard to see a scenario where this does not help us. And we're going to continue to optimize our site for not just SEO, but also AEO.

Bernard McTernan

Quickly on your...

Operator

Sorry, go ahead.

Robert Reffkin

I think on the second question, yes, it's just really that we have -- we continue to have the conversations just with -- we want to stay in touch with great operators, and we'll continue to do so.

Operator

This concludes our Q&A session. I will now turn the call back to Robert Reffkin for closing remarks.

Robert Reffkin

Great. Well, look, first of all, I want to say thank you, everyone, for joining our call today. I want to end by thanking all of our employees, all of our agents. Our record Q3 results are a culmination of incredibly hard work from the thousands and thousands of people over the past 9 months. And I'm just very excited and very thankful for what we're building together and building the future of real estate together.

So thank you to everyone. Have a great rest of your day.

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