BUZZ-Street View: Salesforce's AI progress trumps revenue miss

Business software provider Salesforce CRM.N forecast fiscal 2026 revenue below Wall Street expectations on Wednesday, weighed down by slower adoption of its Agentforce platform

CRM's shares down ~4.34% at $294 in premarket trading

AGENTFORCE STILL PROMISING

Barclays ("overweight," PT: $425) says investors are seeking growth acceleration at CRM from new AI products and the new management team
Brokerage says co offered enough in this regard with better bookings, healthy early AI points and a detailed discussion of the new management structure

Canaccord Genuity ("buy," PT: $400) says CRM's narrative around Data Cloud and AI/Agentforce, while small, sounded pretty upbeat

Morgan Stanley ("overweight," PT: $405) says "the combination of broad Application functionality, deep Data sets to power the AI models and an Agentic Computing architecture to take action frames CRM's strong positioning for GenAI"
With the foundation set, shares likely to climb from here through FY26, brokerage says

RBC Capital Markets ("outperform," PT: $420) says CRM is monetizing enterprise AI initiatives through Data Cloud and 3,000 paid Agentforce deals with more on the horizon