Cuộc họp công bố kết quả kinh doanh Quý 3/2026 của OneMain Financial (OMF): Tăng trưởng khoản phải thu 9% và chất lượng tín dụng cải thiện

Điểm tin chính

• Dư nợ phải thu quản lý đạt 28,1 tỷ USD, tăng 9% so với cùng kỳ năm trước, khi đà tăng trưởng tăng tốc trên các mảng cho vay cá nhân, tài trợ mua xe và thẻ tín dụng.
• Lợi nhuận ròng theo GAAP quý 3 đạt 185 triệu USD, tương đương 1,60 USD trên mỗi cổ phiếu pha loãng. Lợi nhuận ròng điều chỉnh mảng C&I đạt 174 triệu USD, tương đương 1,51 USD trên mỗi cổ phiếu pha loãng.
• Khả năng tạo vốn tăng 4% so với cùng kỳ năm trước lên 284 triệu USD. OneMain đã hoàn trả hơn 500 triệu USD cho các cổ đông tính từ đầu năm đến nay thông qua cổ tức và 171 triệu USD cổ phiếu quỹ đã mua lại.
• Xu hướng tín dụng cải thiện. Tỷ lệ nợ quá hạn từ 30 đến 89 ngày của khoản vay tiêu dùng giảm 12 điểm cơ bản so với cùng kỳ năm trước, trong khi tỷ lệ nợ quá hạn trên 90 ngày giảm 9 điểm cơ bản. Ban lãnh đạo dự báo tổn thất giảm so với cùng kỳ trong quý 4 và kéo dài sang năm 2027.
• OneMain hiện dự báo tăng trưởng dư nợ phải thu quản lý cả năm 2026 đạt 9% và tỷ lệ xóa nợ ròng mảng C&I nằm ở giới hạn trên của khoảng 7,4%–7,9% trước đây.
• Công ty đã huy động 2,3 tỷ USD thông qua ba đợt phát hành chứng khoán đảm bảo bằng tài sản (ABS) và nợ không bảo đảm trong tháng 8, giúp hỗ trợ thanh khoản và tính linh hoạt huy động vốn trong tương lai.

Dữ liệu tài chính quan trọng

Kết quả Kinh doanh và Hoạt động

Các khoản vay cá nhân

Doanh số giải ngân khoản vay tiêu dùng tăng 17% so với cùng kỳ năm trước. Tăng trưởng khoản vay cá nhân được hỗ trợ bởi các sản phẩm tái cơ cấu nợ nâng cao, gói cho vay thế chấp thiết bị nhà ở, tăng cường sử dụng dữ liệu ngân hàng và quy trình kỹ thuật số được cải thiện.

Cho vay có thế chấp chiếm gần 60% doanh số giải ngân khoản vay cá nhân. Ban lãnh đạo cho biết cơ cấu này mang lại mức tổn thất thấp hơn, mặc dù có thể gây áp lực lên lợi suất khoản vay tiêu dùng. Khoảng 40% doanh số giải ngân hiện liên quan đến việc khách hàng chia sẻ dữ liệu ngân hàng, tăng từ mức 30% của một năm trước đó.

Tài chính ô tô

Dư nợ cho vay tài chính ô tô tăng 16% lên 3,2 tỷ USD, trong khi giá trị giải ngân tăng 26% so với cùng kỳ năm trước. OneMain cho biết sự tăng trưởng này là nhờ năng suất của lực lượng bán hàng cao hơn, mạng lưới đại lý được mở rộng và mối quan hệ với các đại lý sâu sắc hơn.

Ban lãnh đạo cho biết hiệu quả tín dụng ô tô vẫn đi đúng kỳ vọng. Mối quan hệ đối tác "second-look" của công ty với Ally cũng tạo ra dòng hồ sơ đăng ký tốt, với hồ sơ tín dụng tương tự như danh mục tín dụng ô tô tổng thể.

Thẻ tín dụng

Mảng kinh doanh thẻ tín dụng của OneMain đạt 1,5 triệu tài khoản khách hàng và 1,4 tỷ USD dư nợ. Số lượng hợp đồng giải ngân tăng 84%, trong khi doanh số giao dịch tăng 82% so với cùng kỳ năm trước.

Tỷ lệ xóa nợ ròng mảng thẻ tín dụng giảm 274 điểm cơ bản xuống 13,9%, và tỷ lệ nợ quá hạn trên 30 ngày giảm 135 điểm cơ bản. Ban lãnh đạo dự báo tỷ lệ xóa nợ ròng mảng thẻ cả năm sẽ duy trì ổn định trong vùng 15%–17% mục tiêu dài hạn.

Dư nợ thẻ tín dụng tăng 239 triệu USD, tương đương 21%, so với quý trước và chiếm khoảng 20% tổng mức tăng trưởng dư nợ ròng hàng quý. Theo ban lãnh đạo, mảng kinh doanh này đã bắt đầu tạo ra vốn, mặc dù yêu cầu trích lập dự phòng cao hơn đang làm tăng tỷ lệ dự phòng hợp nhất của OneMain.

Công nghệ và nguồn vốn

OneMain đã triển khai trải nghiệm hợp nhất trên di động và web bao gồm các khoản vay, thẻ tín dụng và công cụ quản lý tài chính MyMoney. Công ty cũng đang triển khai AI có chọn lọc trong các quy trình nội bộ và tương tác khách hàng có rủi ro thấp hơn, tuân thủ các tiêu chuẩn quản trị về an ninh, quyền riêng tư, trách nhiệm giải trình của con người và niềm tin của khách hàng.

Trong tháng 8, OneMain đã huy động 2,3 tỷ USD thông qua ba giao dịch: một khoản 1 tỷ USD ABS tuần hoàn kỳ hạn 2 năm với lãi suất 5,15%, một khoản 680 triệu USD ABS tuần hoàn kỳ hạn 5 năm với lãi suất 5,47%, và một khoản 600 triệu USD trái phiếu không bảo đảm đáo hạn năm 2034. Hạn mức tín dụng ngân hàng duy trì ở mức 7,5 tỷ USD, trong khi đòn bẩy ròng không đổi ở mức 5,5 lần.

Dự báo của ban lãnh đạo

• Dư nợ quản lý: Tăng trưởng cả năm 2026 dự kiến sẽ đạt 9%, mức cao nhất trong khoảng dự báo trước đó.
• Tỷ lệ xóa nợ ròng C&I: Dự kiến ở mức cận trên của khoảng 7,4%–7,9% trước đó.
• Tỷ lệ chi phí hoạt động: Dự báo cho cả năm vẫn ở mức khoảng 6,6%.
• Lợi suất cho vay tiêu dùng: Dự kiến sẽ duy trì quanh mức hiện tại cho đến cuối năm.
• Chi phí vốn: Dự kiến sẽ duy trì ở mức xấp xỉ quý 3 cho đến cuối năm.
• Tỷ lệ bao phủ dự phòng: Ban lãnh đạo dự kiến tỷ lệ dự phòng tổng thể sẽ đạt 11,8% trong quý 4, chủ yếu là do thẻ tín dụng có tỷ lệ dự phòng cao gần gấp đôi so với các khoản vay tiêu dùng.
• Triển vọng tín dụng: Ban lãnh đạo dự kiến mức tổn thất trong quý 4 sẽ giảm đáng kể so với cùng kỳ năm trước và tiếp tục cải thiện vào năm 2027. Trong môi trường vĩ mô ổn định, tổn thất cho vay tiêu dùng có thể tiến gần hơn đến mức đỉnh của khoảng chuẩn hóa của công ty, quanh mức 7%, trong năm 2027.

Rủi ro và các điểm cần theo dõi

• Ban lãnh đạo đã xác định những thay đổi về lạm phát và thất nghiệp là các biến số chính có thể làm thay đổi triển vọng tín dụng năm 2027. Giá dầu tăng cao hơn và áp lực lạm phát diện rộng hơn cũng tiếp tục tạo ra sự không chắc chắn về kinh tế vĩ mô.
• Các khoản vay được phát hành trước tháng 8 năm 2022 chỉ chiếm 3% danh mục nhưng lại chiếm 10% số khoản nợ quá hạn từ 30 ngày trở lên. Ban lãnh đạo dự kiến gánh nặng từ danh mục cũ này sẽ giảm bớt trong năm 2027.
• Tăng trưởng nhanh chóng ở mảng thẻ tín dụng đang làm tăng tỷ lệ dự phòng hợp nhất vì mức dự phòng cho thẻ cao gấp gần hai lần so với mức yêu cầu đối với cho vay tiêu dùng.
• Tỷ trọng lớn hơn của các khoản vay cá nhân có tài sản đảm bảo và tài trợ mua ô tô có thể gây áp lực lên lợi suất cho vay tiêu dùng, mặc dù ban lãnh đạo đánh giá sự đánh đổi này là thuận lợi nhờ tổn thất tín dụng thấp hơn.
• Biến động lãi suất thị trường có thể ảnh hưởng đến chi phí vốn, mặc dù OneMain cho biết lịch đáo hạn nợ dài hạn được rải đều của công ty sẽ giúp giảm thiểu tác động này.

Điểm nhấn phiên Hỏi & Đáp với chuyên gia phân tích

• Động lực tăng trưởng dư nợ: Ban lãnh đạo cho rằng đà tăng trưởng cho vay cá nhân là nhờ gia tăng thị phần thay vì do thay đổi mang tính cấu trúc trong hành vi của người vay. Đổi mới sản phẩm, sử dụng dữ liệu ngân hàng, cải tiến kỹ thuật số và mức độ nhận diện thương hiệu được nêu là các động lực chính.
• Sự bình thường hóa chất lượng tín dụng: Tỷ lệ chuyển nhóm nợ (roll rates) cải thiện so với cùng kỳ năm trước, tỷ lệ nợ quá hạn thấp hơn, thu hồi nợ tích cực và ảnh hưởng giảm dần của danh mục nợ cũ trước tháng 8/2022 củng cố kỳ vọng của ban lãnh đạo về tổn thất thấp hơn.
• Hiệu quả kinh tế của mảng thẻ tín dụng: Ban lãnh đạo cho biết tỷ suất sinh vốn từ thẻ tín dụng rốt cuộc có thể vượt qua lợi nhuận từ vay cá nhân khi dư nợ bước vào giai đoạn ổn định. Các khoản vay cá nhân nhìn chung tạo ra tỷ suất sinh vốn trên khoản phải thu là 4%–5%, trong khi vay ô tô thấp hơn một chút và mảng thẻ dự kiến sẽ vượt vay cá nhân theo thời gian.
• Khoản thu hồi nợ: Mức thu hồi nợ tăng 15% lên 101 triệu USD, được hỗ trợ chủ yếu nhờ những cải tiến vận hành và phân tích nội bộ trong việc quản lý phương thức liên hệ khách hàng, thời điểm và thứ tự ưu tiên tài khoản.
• Phân bổ vốn: OneMain có kế hoạch duy trì mức cổ tức quy năm hiện tại là 4,20 USD/cổ phiếu, đồng thời phân bổ vốn thặng dư nhiều hơn cho việc mua lại cổ phiếu.

Toàn văn Biên bản Cuộc họp Kết quả Kinh doanh

Toàn văn cuộc gọi công bố kết quả kinh doanh

Phần trình bày của ban lãnh đạo

Operator

Good morning, everyone. Welcome to the OneMain Financial Third Quarter 2026 Earnings Conference Call and Webcast. Hosting the call today from OneMain is Peter Poillon, Head of Investor Relations. Today's call is being recorded.

It is now my pleasure to turn the floor over to Mr. Peter Poillon. Please go ahead, sir.

Peter Poillon

Thank you, operator. Good morning, everyone, and thank you for joining us. Let me begin by directing you to Page 2 of the third quarter 2026 investor presentation, which contains important disclosures concerning forward-looking statements and the use of non-GAAP measures. The presentation can be found in the Investor Relations section of the OneMain website. Our discussion today will contain certain forward-looking statements reflecting management's current beliefs about the company's future financial performance and business prospects, and these forward-looking statements are subject to inherent risks and uncertainties and speak only as of today. Factors that could cause actual results to differ materially from these forward-looking statements are set forth in our earnings. We caution you not to place undue reliance on forward-looking statements.

If you may be listening to this via replay at some point after today, we remind you that the remarks made herein are as of today, October 30, and have not been updated subsequent to this call.

Our call this morning will include formal remarks from Doug Shulman, our Chairman and Chief Executive Officer; and Jenny Osterhout, our Chief Financial Officer. After the conclusion of our formal remarks, we will conduct a question-and-answer session.

I'd like to now turn the call over to Doug.

Douglas Shulman

Thanks, Pete, and good morning, everyone. Thank you for joining us today. Let me begin with a few highlights from the quarter before I discuss momentum across the company as we continue to deliver profitable growth through disciplined execution and progress against our strategic priorities. Financial performance was great this quarter. Receivables continue to grow. Credit is moving in a decidedly positive direction. We further fortified our already strong balance sheet and capital generation continues to grow. Capital generation for the quarter was $284 million, up 4% year-over-year. We're seeing excellent growth across our business while maintaining our conservative underwriting posture. The growth is driven by ongoing product innovation in our personal loans business and continued disciplined execution in our newer products, auto finance and credit cards.

Receivables reached $28 billion in the quarter, which is a 9% year-over-year growth. We saw good credit performance in the quarter. Our consumer loan 30 to 89 delinquency declined 12 basis points year-over-year, better than the 3 basis point decline we saw last quarter. Year-to-date, the decline has been 28 basis points, which compares positively to low single-digit declines in both the prior year and prepandemic years. We also saw improvement in later-stage delinquencies with 90-plus delinquencies declining 9 basis points year-over-year compared to a 3 basis point increase last quarter. These improving delinquency trends point to lower losses going forward, and we expect lower year-over-year losses in 2027 and getting us closer to our longer-term normalized loss range for consumer loans.

C&I net charge-offs were 7.2% and consumer loan net charge-offs were 6.9%, both down significantly from last quarter. We also continued to see good recoveries resulting from our efforts over the past several years to improve recovery capabilities across the business. We had 7% year-over-year growth in our consumer loan business. In our personal loan business, secured lending, which carries lower losses accounted for nearly 60% of our originations this quarter and our enhanced debt consolidation offering, new home fixture secured loan offering and increased use of bank data, all contributed to higher originations in personal loans.

We are pleased with our loan growth. But as I've said before, growth is an outcome. Great lending businesses start with a disciplined credit box. and build on that by innovating and executing on 1,000 little things that add up to meaningful value creation. Across OneMain, our team members are continuously finding ways to make better use of the rich data our business generates, refine our marketing to reach more customers, better tailor our offers to increase pull-through rates, improve our digital experience, to make it easier for customers to do business with us and drive efficiencies in our branch and operations. It is this focus on continuous improvement and execution, that is driving the profitable growth that we see today.

Turning to auto finance. Receivables grew 16% year-over-year to $3.2 billion. We've increased application flow while maintaining our conservative underwriting standards by improving sales force productivity, expanding our dealer network and deepening dealer relationships to generate more applications per dealer. As this business continues to mature, we expect to do more volume with our existing dealers. Importantly, credit performance in auto finance remains good and in line with our expectations.

Our credit card business delivered another strong quarter. with excellent results across all key metrics, and we now have 1.5 million customer accounts. Receivables have now reached $1.4 billion. Our expanded card offering and focus on customer experience are helping attract new customers and drive digital engagement. We are seeing this materialize both in our results and also reflected in frequent usage of our highly rated mobile app.

Credit performance in the card business continues to improve building on the momentum from the first half of the year with lower losses and better delinquency trends compared to a year ago. and we continue to drive down unit costs and generate greater operating leverage as we scale. We are very happy with the trends in our credit card business. which underscore the value this business brings to OneMain in terms of capital generation and diversification.

The strength of our balance sheet and funding program were again evident this quarter. In August, we raised $2.3 billion at very attractive pricing with tight spreads through 3 separate issuances on a single day. Once again, we demonstrated our leading access to the capital markets. even further fortifying our incredibly strong balance sheet with a long liquidity runway.

Let me spend a minute discussing how we're investing in technology and digital capabilities to make it easier for customers to do business with us, support profitable growth and improve efficiency. Over the past year, we built a new mobile and web experience that has brought loans, credit cards and our MyMoney financial wellness tool together in 1 place. We've now made this new mobile app experience available to all of our customers. Customers can more easily manage their accounts access tools to help with their financial lives and explore personalized offers across our products. We're seeing growing engagement with our digital channels, creating additional opportunities to serve our existing customers, attract more customers and make our business more efficient.

We also recognize how AI could have significant potential across our business, and we're approaching it with discipline. Our approach is to apply the technology in those places where we see the clearest opportunities, starting with targeted use cases and expanding where the evidence supports further investment. Our internal use has focused on deploying AI to improve how our team members work today. with an eye towards automating high-volume manual processes and operations, helping team members and corporate functions work more effectively and driving productivity and innovation in product and software development.

While we're also starting to pilot AI in selected lower-risk customer-facing interactions, these use cases carry a very high bar for accuracy, transparency and trust. So we'll move very deliberately there and scale over time only with the results and customer experience support it. As we expand our use of AI, we have put in place a governance framework in which security, privacy, human accountability and customer trust are foundational to how we deploy the technology. And it's also important to remember that our branch network, deep customer relationships and personalized service will remain key differentiators of OneMain, particularly when as adoption of AI increases, customers will ascribe more value to trusted human interactions and guidance.

Let me briefly touch on the consumer. The positive credit trends we see on our book are pointing to continued resiliency in our consumer base. While higher oil prices and some inflationary pressure, continue to create uncertainty in the macro picture. The labor market remains strong. Importantly, we don't underwrite to the generalized consumer. We offer personal loans, credit cards and auto loans to customers who meet our conservative underwriting standards. At the end of the day, we hold a nationwide portfolio of risk, which is only a subset of the overall nonprime consumer base and our data points to a stable and resilient customer.

Turning to capital allocation. Our priorities remain unchanged. We will continue to extend credit to every customer that meets our risk-return criteria. And we will invest in the business to innovate, meet customer needs, drive efficiency and create long-term shareholder value. Our regular dividend currently $4.20 per share on an annualized basis represents a 7% yield at today's share price. In the third quarter, we repurchased 538,000 shares for $34 million, bringing our total repurchases year-to-date to $171 million.

As I have said, all things being equal, we expect incremental capital returns to be more weighted towards share repurchases going forward while still maintaining our current dividend. As you can see, we had another strong quarter, OneMain's best-in-class data science and underwriting, experienced team with unparalleled expertise in serving the non-prime consumer. Our digital and technology innovation, diverse product offering and strong balance sheet create unique competitive advantages for our company, which are evident in the results this quarter. We are focused on building on these strengths by executing our strategic priorities and driving profitable growth across the business.

With that, let me turn the call over to Jenny.

Jenny Osterhout

Thanks, Doug, and good morning, everyone. Let me begin by summarizing our strong third quarter results. We delivered excellent high-quality originations and good credit performance with lower losses that are better than seasonal trends and improved delinquency metrics across all products, providing a tailwind for further loss improvement ahead. We enhanced operating efficiency through disciplined expense management while continuing to invest in initiatives that strengthen the business.

We also bolstered our balance sheet during the quarter with both unsecured and ABS issuances. Taken together, these results position us well for continued profitable growth over the medium and longer term. Consumer loan originations increased 17% year-on-year in the quarter. While credit card unit originations and purchase volume each grew more than 80% consistent with our plan to scale the credit card business over time.

Managed receivables grew 9% year-on-year, accelerating from 7% growth last quarter. As Doug said, we view growth as an outcome. And this quarter's combination of portfolio growth and improving credit performance is particularly encouraging. Funding and the strength of our balance sheet were once again highlights in the quarter. We raised $2.3 billion in the public markets through 3 separate issuances across the ABS and unsecured markets, providing excellent flexibility for future funding needs. Additionally, we continued our share repurchases. Year-to-date, we've repurchased $171 million of our shares, which combined with our healthy dividend, resulted in more than $0.5 billion returned to shareholders so far this year.

Third quarter GAAP net income was $185 million. or $1.60 per diluted share. We generated C&I adjusted net income of $174 million or $1.51 per diluted share in the quarter. The strong loan originations and credit card purchase volume, I mentioned earlier, drove a $1.1 billion sequential increase in net finance receivables in the quarter. This strong receivables growth resulted in a $146 million increase in our CECL loan loss reserve in the quarter, $85 million higher than in the third quarter of last year.

Capital generation, the metric against which we manage and measure our business totaled $284 million, up 4% from $272 million in the third quarter of 2025 reflecting the continued growth of the business. Managed receivables ended the quarter at $28.1 billion, up $2.2 billion or 9% from a year ago. Managed receivables at the end of September included $1.8 billion of finance receivables serviced for others. Third quarter originations of $4.5 billion increased 17% year-on-year.

In consumer loans, we delivered strong growth while maintaining our consistent and conservative underwriting driven by our innovative personal loans initiatives and continued scaling of our auto finance business.

The personal loans initiatives we have progressed over the past several quarters continued to gain traction and attract customers to OneMain. Encouragingly, their early credit performance is in line or better than our expectations. The auto finance business delivered strong growth with third quarter originations up 26% year-on-year as we continue to grow our dealer network and further penetrate dealer relationships.

Our credit card business continued to build momentum with unit originations up 84% and purchase volume up 82% year-on-year. We continue to benefit from the enhancements to our Brightway offering, as we appeal to more customers and deepen engagement with existing customers. Overall, we are pleased with the pace and quality of the growth across the businesses, which was achieved through superior execution while maintaining our conservative credit posture.

Turning to yield. Third quarter consumer loan yield was 22.6%, up slightly year-on-year even as the mix of our consumer loans portfolio has shifted towards more secured lending. Our asset yields remain strong as we continue to maintain our disciplined pricing. As market rates adjust in this dynamic rate environment, we will continue to monitor the market for opportunities to optimize pricing, but we expect our consumer loan yields to hold at current levels through year-end.

Third quarter revenue yield in our credit card portfolio was 34.9%, up from last quarter and a year ago. Total revenue in the third quarter was $1.7 billion. up 7% year-on-year. Interest income of $1.5 billion grew 7% from the third quarter of last year, outpacing the 6% growth in average net receivables on our balance sheet. Other revenue of $211 million was up 5% from last year, primarily due to higher credit card revenue as we grow the card business as well as higher servicing fees from our growing portfolio of loans serviced for third party.

Interest expense for the quarter was $345 million, up 8% compared to the third quarter of 2025, driven by higher average debt to support our receivables growth. Our interest expense as a percentage of net receivables was 5.3% this quarter. an increase of 3 basis points to last quarter. As we look forward, we expect our funding costs to remain at approximately this level through year-end. Our longer-term staggered debt maturity profile will mitigate the impact of potentially higher market interest rates into the future.

Third quarter provision expense was $615 million, consisting of $469 million of net charge-offs and a $146 million increase in reserves, which, as I mentioned earlier, was driven by the strong receivables growth during the third quarter. Policyholder benefits and claims expense for the quarter was $53 million, up from $48 million in the third quarter of last year. We continue to expect quarterly PBMC expenses in the mid-$50 million range going forward.

Let's turn to credit, starting on Slide 8. I would like to first highlight that unlike in prior quarters, all delinquency metrics on Slide 8 now reflect consumer loans, including Foresight, the auto finance business we acquired. We now have enough combined quarterly results to provide a consolidated view of consumer loan delinquency metrics, which helps simplify the analysis of credit trends. As a reminder, including foresight in our delinquency metrics, increases early stage delinquency rates, but lowers the role to loss, consistent with typical auto finance industry dynamics. 30 to 89 delinquency on September 30 and was 3.08%, down 12 basis points compared to a year ago, an improvement from the 3 basis point decline we saw last quarter.

On Slide 9, you'll see that the 28 basis point year-to-date improvement in 30 to 89 delinquency was better than the low single-digit improvement both last year and in the pre-pandemic period. as delinquency continues to trend lower. 90-plus delinquency declined 9 basis points from a year ago, following the improvements in our 30 to 89 delinquency last quarter. 30-plus delinquency was 5.34%, down 21 basis points from the prior year, an improvement from the flat year-on-year trend last quarter. We are encouraged by the improvement across all delinquency metrics this quarter, which helped support our confidence in lower year-on-year losses in the fourth quarter and into 2027.

Before turning to net charge-offs, I want to highlight the continued impact of our back book, which consists of loans originated before August 2022 while representing just 3% of our total portfolio, it accounts for 10% of 30-plus delinquencies, which is more than twice the expected level for similarly seasoned loans. While our front book continues to perform in line with expectations, the negative impact of the relatively small aging back book continues to linger on our balance sheet and disproportionately weighs on credit performance. As we move into 2027, we expect this impact to continue to subside.

Moving to net charge-offs for the quarter, as shown on Slide 10. Third quarter C&I net charge-offs, which include the results from our growing higher yield, higher loss credit card portfolio were 7.2%, down 96 basis points sequentially and a notable improvement from the 56 basis point sequential decline in this quarter last year. Consumer loan net charge-offs, which exclude credit cards, were 6.9% in the third quarter. down 88 basis points sequentially, also a notable improvement over prior year sequential drop.

We are pleased to see the improvement we anticipated in year-over-year roll rate trends this quarter, which we believe will continue through the end of the year. Combined with the recent improvement in delinquency rates, these trends should drive notably lower loss rates year-on-year in the fourth quarter. Recoveries remained strong in the quarter, increasing 15% year-on-year to $101 million. Recoveries as a percentage of average net receivables increased to 1.6% from 1.5% a year ago, reflecting continued enhancements to our comprehensive loss recovery strategy.

C&I net charge-offs include a 35 basis point contribution from our small but growing credit card business, which has higher yields and higher losses. However, I'd like to highlight the continued strong improvement in credit performance in our credit card business. Net charge-offs declined 274 basis points year-on-year to 13.9% in the quarter. Given our strong performance throughout 2026, we expect full year credit card net charge-offs to land comfortably within our longer-term target range of 15% to 17%.

30-plus delinquency in our card business declined 135 basis points year-on-year, giving us greater confidence that the loss improvement tailwind should continue. Our card business has delivered consistently strong credit performance over the past several quarters. As we look ahead, we expect to continue to pursue growth with the same conservative approach we have taken since inception.

Loan loss reserves ended the quarter at $3.1 billion, with a reserve coverage ratio of 11.7%. Our loan loss ratio increased 5 basis points from 11.6% last quarter, as expected, driven by the change in mix of our portfolio as our credit card business continues to grow in proportion to the total portfolio.

In the third quarter, credit card receivables grew by $239 million or 21% sequentially, accounting for approximately 20% of total net receivables growth in the quarter. While the credit card reserve ratio was largely unchanged from prior quarter, it is nearly 2x higher than the reserve rate on consumer loans. As strong credit card growth is expected to continue to shift our portfolio mix we expect the overall reserve rate will reach 11.8% in the fourth quarter. While there is a modest impact to our reserve ratio, the growth of the credit card business brings strong risk-adjusted margins positive capital generation and further diversifies our overall business for the longer term.

Now let's turn to expenses on Slide 11. Operating expenses were $453 million, up 6% from a year ago compared to the 9% growth we saw in managed receivables. The operating expense increase reflects continued investments in credit cards and auto finance as well as enhancements to our data science, technology and digital capabilities. These initiatives support growth across our businesses, by improving customer experiences, increasing team member productivity and expanding our data and analytical capabilities while driving greater efficiency and scalability over time.

Our OpEx ratio was 6.5%, down from 6.7% last quarter and 6.6% a year ago. This improvement reflects our continued focus on expense discipline and our ability to drive operating leverage while supporting business growth. Looking ahead, we will remain focused on balancing investment and opportunities that support future profitable growth and operating expense efficiency.

Now turning to funding on Slide 12, where I will provide a bit more detail on our balance sheet. As I touched on earlier, we strengthened our balance sheet during the quarter. In August, we raised $2.3 billion across 3 issuances in one day, a record for OneMain. We issued a $1 billion 2-year revolving ABS at 5.15%. A $680 million 5-year revolving ABS at 5.47% and a $600 million unsecured bond due in 2034 at [indiscernible] percent. Demand was strong across the 3 transactions, resulting in attractive spreads ahead of recent market rate increases. This strong execution reinforces the strength of our funding platform and our ability to raise capital even with an uncertain market backdrop. Our bank lines are unchanged at $7.5 billion, providing substantial liquidity and additional flexibility to our funding program. Our net leverage at the end of the third quarter was 5.5x, flat compared to prior quarter and a year ago and within our target range.

Our balance sheet remains a key competitive advantage supported by staggered long-term maturities, a diversified funding mix, ample liquidity and consistent market access. This combination provides flexibility, supports stable execution and positions us well through economic cycles and volatile credit markets.

Turning to our full year 2026 guidance shown on Slide 14. We are narrowing our full year managed receivables growth guidance range. We now expect managed receivables to grow at the high end of our previous guidance range to 9%, reflecting the strong momentum across our 3 businesses. We are also narrowing our C&I net charge-off guidance range. We now expect C&I net charge-offs to come in at the higher end of our previous guidance range of 7.4% to 7.9%. As I mentioned earlier, lower delinquencies and improving roll rate trends support our expectation for further year-on-year loss improvement in the fourth quarter and into 2027. We are maintaining our OpEx ratio guide of approximately 6.6% for the year.

In closing, we are pleased with our performance and the momentum we continue to build across the business. healthy originations growth, improving credit trends, disciplined expense management and our diversified funding program support our ability to drive continued capital generation growth in the years ahead.

So with that, let me turn the call back over to Doug.

Douglas Shulman

Thanks, Jenny. We had another strong quarter, and I feel great about the trajectory of our business. Growth accelerated across all products, further demonstrating our ability to grow while maintaining our consistent and conservative underwriting posture and credit performance improved, providing a clear path to lower and more normalized losses moving into 2027. These trends demonstrate the strength of our core business and the value of our investments in new products and innovation in driving profitable growth.

Looking ahead, we will build on this progress through disciplined execution to drive further gains in performance. Combined with our strong balance sheet and consistent capital access, we are well positioned to deliver sustained growth in capital generation and strong returns to our shareholders for the years to come.

Before I close, I'd like to thank our team members across all of OneMain whose hard work and dedication are at the heart of our success and our mission to help hard-working Americans improve their financial well-being.

With that, let me open it up to questions.

Operator

[Operator Instructions] We'll now go to our first question, which is from the line of John Hecht with Jefferies.

Phần hỏi đáp

John Hecht

First one is just related to the accelerating growth in receivables. And I know some of this is related to the success of card and the auto segment. but you also have very good momentum in personal loans. And we've also seen other -- some of them are peers, some of them may be, call it, indirect peers of yours that have also had pretty strong growth and momentum in that category. So Doug, I guess, is there something going on like a structural shift where maybe borrowers are using personal loans more than alternative and the market is shifting? Or what's your perspective and what's going on there?

Douglas Shulman

We -- I don't think there's necessarily a structural shift or at least we're not seeing evidence of it. I think we're picking up market share. And we're especially pleased with the growth, given how tight our credit box is and that we're staying disciplined around that. And so I think the growth we're generating -- we've been doing a lot of innovation around our personal loan product. I've talked about debt consolidation, home fixture secured product.

Bank data, about 40% of our originations now people share bank data with us, that's up from 30% a year ago. That's a much more streamlined process than having to produce multiple pay stubs, get them verified. So it's just an easier process for folks. A lot of our digital processes are adding. And obviously, we have very good brand pull-through because customers know. We've got an excellent product at a fair price that we treat them well, that we work with them when they have issues.

And then you add to that, about 5 years ago, we decided to expand into auto and credit card, and we have done it in a very slow disciplined manner, again, with super tight credit posture and those are now maturing and coming to bear. So we don't have evidence that it's a structural shift. We think it's just us continually improving the business and taking some market share from others.

John Hecht

Okay. That's great color. And then in the card segment, still good growth and I guess, good credit trajectory there. Maybe can you talk about the customer behavior? How much of these are, call it, unique customers versus cross-sell? What -- is there -- what's the behavior of the customer? How quickly do they ramp in terms of revolving and so forth? Maybe just a little bit of detail there.

Douglas Shulman

Yes. Look, as I said, for -- we actually launched our card business 5 years ago. We started with a whole bunch of test case to see how our marketing landed, how our product sets landed, what was line usage and most importantly, what was credit. And then we expanded places where we had good credit and the return on receivables and long-term profitability was going to meet our return hurdles. And so we've really been kind of step by step moving into the market.

I think part of what you're seeing is just more refined models that -- with very high confidence in credit, and you're seeing that come through in our credit results. We've also now have refined and have more options in the market, lower fees, higher rewards, no fees, with modest rewards. So for different credit segments, we've got a variety of cards. And so we now have more of a full spectrum offering that allows people to pick the kind of card they want with OneMain, where we started with just 2 basic cards.

And then we've really refined our analytics. And so we're now able to market to customers that are lower risk and more likely to use their line. So we've seen a little bit more line usage early on, but that's specific because we've been targeting those customers in our marketing material. And so I think it's a mix of things that have led us. I think line usage is pretty similar. It ramps in a similar way. We do now have a much more refined line increase and line decrease program, which creates better credit on the decrease side, obviously, a little growth on the increase side.

So I think it's just an amalgamation of 5 years of experience together with our decades of experience serving the nonprime consumer, and you're seeing really all the metrics come together.

Operator

Our next question is from the line of Arren Cyganovich with Truist Securities.

Arren Cyganovich

I wanted to touch on credit. I think Jenny had said that you're seeing roll rate trend improvements. When I look at the, I guess, roll rates from late to charge, at least on the metrics in my model, it looks like they're actually a little bit worse this quarter, but what roll rates were you referring to when you were talking about credit?

Jenny Osterhout

Yes. I'm looking at the year-over-year roll rates. So I think when I look at, let's just say, the 30 to 89 to 90 plus or the 90-plus to loss, that year-over-year roll rate is what I'm looking at and seeing -- starting to see improve. And I think we started to see this pattern in the first quarter and talked a bit about it last quarter. And we're really starting to see that come out. When I look at losses in the third quarter.

As we went throughout the quarter, we also saw that year-on-year trend get better. So if I then look at our year-on-year losses by the last month, we were seeing better year-on-year losses. So I do think that's how I'm thinking about it. I think that might be slightly different than how you're looking at it, but I hope that helps.

Arren Cyganovich

Yes. we can kind of discuss it later with IR. But the other question I had is also credit related -- as you're adding foresight to the delinquencies, how does that change the historical seasonality aspects of it and also the stronger growth in auto and card, what are you seeing from credit seasoning? Is that one of the aspects that's sort of leading to this more stubborn level of charge-offs kind of notwithstanding the remaining 3% of legacy book?

Jenny Osterhout

So I -- let me break that down into a couple of pieces. Let's just start with cards because that's probably the easier piece to pull apart. I mean we've obviously been seeing really good trends on cards, both in delinquency and in losses, and that is helping and clearly a good trend. And then when you look at consumer loans, which now we've got, including Foresight, it changes some of the dynamics that we have, meaning, traditionally, and I talked a little bit about this earlier, but you have hired in auto, you have higher delinquencies and then better roll to loss.

I think we really see the same trends this quarter. I'd just say across the board when I look at with and without Foresight. So I don't think it's changing the trends. And you guys you can see it there's an appendix that shows you without foresight in the presentation. But Overall, I'd say it's -- we're really seeing the improvements in both delinquency and loss across all products. And -- if I look back on Foresight, when we bought them, they were slightly more prime or slightly higher on nonprime, I would say, and we've been looking at finding where is the best place for us to compete. So there are differences there where we're moving the book. But overall, everything is performing in line with our expectations and the trends are moving in the right direction.

Operator

The next question is from the line of Mihir Bhatia with Bank of America.

Mihir Bhatia

I wanted to maybe start just staying on credit. I think you talked about a path to normalized losses in '27. Maybe just talk a little bit about what gives you that confidence? And are the bank data loans performing better? And really interested to see, like what do you think could go wrong for 2027 to not be a better last year given the trends currently?

Douglas Shulman

Got you. You're right. We did say we see a good path forward. I mean, and when we think about getting to those historical levels, we're really focused on the consumer loan portfolio, so take cards out of that equation. And we think we're getting towards that loss level in 2027, getting towards that normalized, which would get closer to 7%, which is sort of the top end of that normalized range for next year.

In terms of -- that sort of assumes a steady macro environment. So I think to the extent you saw some major shifts in inflation or unemployment. Obviously, those are the 2 big pieces that would affect that for next year. Just to be both -- I always look at sensitivities on both sides. I'd say if we were to start to see some improved -- further improvements, I mean, I think we still don't -- we haven't come out with our full '27 guide. So when we come back next quarter, we can give you a better view. But I think there's some range of outcomes that we're looking at.

Mihir Bhatia

Got it. Maybe just turning back to card returns for a second. Do the card returns do cards currently clear your return hurdle after the upfront reserve? And as the line increases expand, what keeps losses from drifting up as the book seasons? .

Jenny Osterhout

So I'd say we really look at capital generation, which is not focused on the build, the CECL build. So I'd say in terms of capital generation, those -- the credit card book is generating capital. And it is -- as I look at its path, it is one of the only products that I think you can have in the consumer lending business that will get you to a capgen ROR that is above a personal loan capgen ROR, and we're already on that path and on the positive side of that path. So I think we're very happy with the build-out of that J curve.

So I think, in general, on cards, we're feeling quite good. I feel like every metric is moving in the right direction on both the top line and the bottom line. And when you sit down and look at the continued, I'd say, lower hanging fruit that still sits with the card where we can make further improvements and continue to conservatively grow, we feel very good.

Douglas Shulman

Our team can take you through it though, but there's it's a different cycle of losses. I mean with a personal loan or an auto loan, you immediately have the whole loan on your book. you're generating interest and it has very low losses the first year and then more losses as you get to out years. With the card, you don't have the full line. It takes 9 months to a year for the line to build. So you're not immediately getting revenue and then losses actually peak a lot earlier in the first couple of years, and then you've got a stable customer in out years. And so it's a different profitability trend in card. And we run the company for the long term, and we run it based on capgen, which is just cash on cash. and you've got to kind of ignore the CECL because you take big reserves upfront, there are some penalties in card, but it really sets the business up well for medium to longer term.

Operator

The next question is from the line of Moshe Orenbuch with TD Cowen.

Moshe Orenbuch

Great. was hoping maybe to put a little bit more of a fine point on the charge-off improvement. I guess when you look at the specific factors, right, I mean, obviously, if to the extent the card is growing faster. That will be somewhat of an upward pressure. But I would say better overall growth, lower losses from the back book and recoveries that you mentioned, does it seem that we should see an improvement level that's better than what you're seeing currently in delinquency performance, right? In other words, if you've got 20 basis points year-over-year improvement in delinquency performance, should we be looking for a level of improvement in losses that's kind of better than that? And if it's not too much, maybe just kind of extend that to thinking about the reserve as well.

Jenny Osterhout

Yes. Let me take that. So you're right. We are seeing -- let me just think about the 20 basis point improvement in delinquency. I think really what you can do is look at -- take a look at our second quarter delinquency and you translate that forward for the fourth quarter, and that should get you to a year-on-year improvement. If you take that consumer loan delinquency, you're going to apply more like a 2.4 or 2.5 roll rate to that. So just to help on the math point there, and that can get you to -- I think you're in the range. It could be -- I think you're spot on. It could be slightly more than the 20 basis point improvement that we saw, but it's in that range. for the fourth quarter.

And then you asked also about reserves. The reserve coverage and how to think about that going forward, I mentioned that we'd expect for it to go up to about [indiscernible] in the fourth quarter. I do think there's going to be some pressure coming from cards. But I also see some opportunity in the longer term as the book improves. So I really think of that [indiscernible] as looking at the fourth quarter and then over time, I think there's some potential for that -- for those 2 sort of the tailwinds and the headwinds to weigh each other out a little bit in terms of the reserve for the longer term. I think it'll probably come back next quarter and give you more of a view. But it depends so much on how you wait the consumer loan portfolio versus the card just that 2x loan reserve rate that we have for cards versus consumer loans even the smaller changes in cards as a percentage of the book can affect that loss ratio going forward.

Moshe Orenbuch

Yes. I mean, people will talk about it offline, but a lot of the other card players are closer to 1.6 or 1.7, not 2 and your card losses are getting better. Maybe just a quick one just on the yields. You highlighted the pressure from faster secured growth, but you've also got the card, which you've mentioned the yield is almost the revenue yield maybe not all interest, but the revenue yield almost 35%. I guess the -- as we sort of think about the mix of your business in '27, how do you think about it from -- I mean, it feels like maybe there is a little bit lower yield, I guess, between auto and the secured personal. But that should also be contributing, I guess, from a standpoint of a loss rate. So I don't know if you can kind of think about that and kind of -- are there any things we should kind of take away from that?

Jenny Osterhout

Yes. Let me -- so today, we sort of have those 2 separated out. We have our consumer loan yield and then we have credit card revenue yield, and what I'm hearing is maybe to do a total yield because they would be helpful for everybody. But if I take the consumer loan yield, that's been relatively flat, and you're right that some of the movement to secure that we've seen, which is a trade, I think we're quite happy to make in terms of looking for the best ROE outcome. And I think there is some pressure there. There's also some pressure there from auto. And so we've said we're at approximately a 60% secured mix on consumer loans. I think that's we're probably going to be in around that ballpark as the auto business grows and depending on what we do sort of with personal loans, you could see that potentially grow some more, and that will put more pressure there. So that's right.

But credit card revenue yield, I mean, we talked about the 34.9% I'm not -- that will go a little bit. I don't expect for it to continue to just build and build and build. We're pretty close to where I would expect for it to start to peak. You get some benefit there also from your -- it's both interest and fees. And I do think that is helpful as that business begins to grow, and it's obviously helpful to our overall return. So I think in terms of your statement and your hypothesis, we should expect for that to grow going forward. And if you think in terms of a total yield type metric.

Operator

The next question is from the line of Terry Ma with Barclays.

Unknown Analyst

This is [indiscernible] on for Terry. Just a quick 1 on recoveries. This year, they've been pretty strong. Could you take a moment to touch upon what is driving the continued strength and just the durability of the moving forward and sort of what investments you have made to improve it?

Jenny Osterhout

Thanks. Yes, we're pretty pleased with the strength of our recoveries, and we've talked about it a couple of times throughout this year. But -- in the third quarter, we continue to see recoveries increased about 15% year-on-year, and that recovery ratio that as a percent of ANR was about 1.56, so that's better than what we've seen in the third quarter of last year. And so those strong recoveries, where they're coming from. It's really -- a lot of it is improvements that we've made, and I talked about this on the last call, but it's about how we set up our operations, who's making calls? When are you texting versus calling? Who are you texting? At what time of day are you texting or calling all of these pieces, so you can think of various analytical models that are put together to help you improve your recovery -- and that's the internal recoveries.

We're obviously always looking at sales as well and doing the analysis. Is it better to hold those customers on our balance sheet and hold them for ourselves to recover? Or should we sell them to somebody else. And that's really more of an economic trade and the decision based on where the market is and our inventory and what it looks like. So I'd say most of this improvement this quarter is really due to those internal strategies that we've put in place. And in terms of the durability, I mean I think that's part of the game. You've got to constantly get better. That's how we run the company is just to constantly look for ways that we can improve.

Operator

Our next question is from the line of Michael Dunlevy with Deutsche Bank.

Unknown Analyst

[indiscernible], you talked about the impact on credit metrics as card becomes a bigger portion of the portfolio. And you mentioned the card yield as well, very high on the revenue side. But just to get a full picture of a mix shift -- is there a normalized cap gen return profile that you'd expect on card versus personal loan versus auto, just to have in the back of our head. .

Jenny Osterhout

Sure. I mean, let's see. In terms of capgen ROR, I can give you sort of the general model, which would be your personal loans, you're going to be in the 4% to 5% range on a capgen ROR. On auto, you're looking at something slightly lower, but that comes with lower losses. So we like that diversification there. And then on cards, I think it's going to build over time, eventually getting to a run rate where it's slightly higher than your personal loan. So that's sort of how I would think about it over time, you're building -- and obviously, some of that has to do with where you decide to play in the market as well.

So it's about finding where -- auto is a highly competitive place. So you need to sort of find your niche and your appetite on credit. And we've come out saying that on our card book, we're looking for more like a 15% to a 17% loss rate that sort of puts us in the niche of where we'd like to play on cards. So really, you can take breakdown your overall -- we're looking at a 20% ROE across all of these products. That's how I think about it. And then the market dynamics and how you look at yields and losses, our OpEx and our interest expense is sort of how you get to that calculation. But overall, I think that should give you a sense on the different cap gen RORs.

Unknown Analyst

Yes, that's perfect. And then on the reserve rate about it potentially moving towards around [indiscernible] could you just talk about how much of that might be driven by the mix shift between cards and consumer loan and how much might come from the underlying rates on each of those?

Jenny Osterhout

I would expect that to come from the mix shift. I would not expect for that to come from increases in the underlying rates. So I mean, we're always looking at our models and you're looking at the life when you put something up for CECL, you're looking at the life of the loan or -- so it's -- but I think it's much more based on the weighting.

Operator

The next question is from the line of Don Fandetti with Wells Fargo.

Donald Fandetti

Can you talk about the second look, auto loan volume and credit performance and then I guess, while you talk about that, is that something you could do in cards as well? Or is that more about long term?

Douglas Shulman

Yes. I mean we told you before, we have a partnership with Ally where we get a second look. We've got a couple of other small ones. And so far, so good. We've got good application flow, the loss profile is very similar to -- or the credit profile overall is very similar to the rest of our auto book. Theoretically, we could do that with card. We actually right now are getting plenty of demand and our Brightway card is resonating in the market, and we like what we see. So we always are looking for partnerships, new origination channels, in all of our products and are honing them. So theoretically, we could, but it's not something we're actively pursuing right now.

Operator, we are up against the hour. And so let me thank everyone for joining us. Obviously, our team is here for any follow-up and I hope everyone has a great day.

Operator

Thank you, Mr. Shulman. Thank you, Ms. Osterhout. Again, ladies and gentlemen, this does conclude today's OneMain Financial Third Quarter 2026 Earnings Conference Call. Please disconnect your lines at this time, and have a wonderful day.