ServiceNow Expands OpenAI Partnership for Enterprise AI and Cybersecurity

TradingKeyOct 28, 2026 8:21 PM

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ServiceNow has expanded its partnership with OpenAI to integrate enterprise AI reasoning with governed operational actions. The collaboration introduces a ChatGPT plugin, advanced security and risk solutions powered by OpenAI cyber models, and a Codex integration within the AI Workflow Factory. Additionally, the companies are developing voice-driven governance for the Super Intelligence Control Tower. The ServiceNow MCP plugin is currently available in the OpenAI marketplace, with further enhanced capabilities slated for release by the end of 2026.

AI-generated summary

ServiceNow announced an expanded partnership with OpenAI aimed at helping enterprises move from AI reasoning to governed action across operations, cybersecurity and agentic development.

The collaboration introduces a new ServiceNow plugin for ChatGPT. ServiceNow and OpenAI are also working on Security and Risk solutions powered by OpenAI cyber models, as well as a Codex integration in AI Workflow Factory.

The companies are additionally collaborating on voice-driven governance and risk assessment for ServiceNow’s Super Intelligence Control Tower.

The ServiceNow MCP plugin is available in the OpenAI marketplace today. Enhanced capabilities for the plugin are expected to become available by the end of 2026.

This article may include AI-generated content that is human-reviewed, which is for reference and general information purposes only and does not constitute investment advice.

Disclaimer: The information provided on this website is for educational and informational purposes only and should not be considered financial or investment advice.

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