tradingkey.logo
tradingkey.logo
Suchen

USANA (USNA) Q3 2026 Earnings Call: Hiya-Wachstum, EBITDA-Ausblick gesenkt

Nov 5, 2026 8:23 AM
facebooktwitterlinkedin
Alle Kommentare anzeigen(0)

USANA Health Sciences verzeichnete im dritten Quartal des Geschäftsjahres 2026 eine gemischte operative Entwicklung. Während Core Nutrition unter einem Kundenzahlrückgang und Rise Wellness unter volatilen Club-Umsätzen litten, überzeugte Hiya mit starkem Abonnentenwachstum. Das Management senkte die Prognose für das bereinigte EBITDA auf rund 77 Millionen US-Dollar bei einem erwarteten Nettoumsatz von etwa 900 Millionen US-Dollar. Die Bilanz bleibt schuldenfrei mit 179 Millionen US-Dollar an liquiden Mitteln. Strategische Initiativen konzentrieren sich auf den Ausbau des Omnichannel-Vertriebs, Produktinnovationen für 2027 und Kundenbindung.

Von der KI erstellte Zusammenfassung

USANA Health Sciences (USNA) verzeichnete im dritten Quartal des Geschäftsjahres 2026 eine gemischte operative Entwicklung: Einer verbesserten Profitabilität im Bereich Core Nutrition und einer wieder anziehenden Dynamik bei Hiya standen ein Rückgang der Kundenzahlen bei Core Nutrition sowie schwächere Umsätze bei Rise Wellness gegenüber. Das Management rechnet für das Geschäftsjahr 2026 nun mit einem Nettoumsatz von annähernd 900 Millionen US-Dollar und einem bereinigten EBITDA von rund 77 Millionen US-Dollar.

Wichtigste Erkenntnisse

  • Für das Geschäftsjahr 2026 wird ein Nettoumsatz von annähernd 900 Millionen US-Dollar erwartet, während die Prognose für das bereinigte EBITDA von 80,5 Millionen US-Dollar auf rund 77 Millionen US-Dollar gesenkt wurde.
  • Die Zahl der aktiven Kunden bei Core Nutrition ging im Jahresvergleich um 8 % zurück. Das Management erwartet einen Segmentumsatz von rund 740 Millionen US-Dollar, was 10 Millionen US-Dollar unter der jüngsten Prognose liegt.
  • Der Nettoumsatz in der Region Südostasien-Pazifik stieg im Jahresvergleich um 2 %, nachdem er im Vorquartal um 13 % gesunken war. Die Zahl der aktiven Kunden legte im Vergleich zum Vorquartal um 3 % zu.
  • Die Zahl der monatlich aktiven Abonnenten von Hiya stieg im Quartalsvergleich um 18 % bei einem Nettozuwachs von rund 29.500 Abonnenten. Das Management hob die Nettoumsatzprognose für Hiya im Geschäftsjahr 2026 auf 130 Millionen US-Dollar an.
  • Der operative Cashflow seit Jahresbeginn stieg von 26 Millionen auf 45 Millionen US-Dollar, während der freie Cashflow 36 Millionen US-Dollar erreichte. USANA beendete das Quartal mit liquiden Mitteln in Höhe von 179 Millionen US-Dollar und ohne Schulden.
  • Die Prognose für Rise Wellness wurde erneut gesenkt, da die Bestellungen im Club-Kanal hinter den Erwartungen zurückblieben und die Umsätze weiterhin durch den Zeitpunkt der Auftragseingänge beeinträchtigt wurden.

Wichtige Finanzdaten

KennzahlUpdate für Q3 des Geschäftsjahres 2026Kontext
Nettoumsatzprognose für das Geschäftsjahr 2026Annähernd 900 Millionen US-DollarAktualisierte Unternehmensprognose
Prognose für das bereinigte EBITDA im Geschäftsjahr 2026Rund 77 Millionen US-DollarGesenkt von 80,5 Millionen US-Dollar
Umsatzprognose für Core Nutrition im Geschäftsjahr 2026Rund 740 Millionen US-Dollar10 Millionen US-Dollar unter der jüngsten Prognose
Umsatzprognose für Hiya im Geschäftsjahr 2026130 Millionen US-DollarAngehoben nach verbesserter Dynamik in Q3
Operativer Cashflow45 Millionen US-Dollar seit JahresbeginnAnstieg von 26 Millionen US-Dollar im Vorjahr
Freier Cashflow36 Millionen US-Dollar seit JahresbeginnMehr als doppelt so hoch wie im Vorjahr
Liquide Mittel zum Quartalsende179 Millionen US-DollarKeine Schulden
VorräteRückgang um 13 % gegenüber dem JahresendeStützte die Cash-Generierung

Geschäftliche und operative Entwicklung

Core Nutrition

Core Nutrition erzielte dank geringerer Veranstaltungs- und Vergütungsaufwendungen eine verbesserte operative Profitabilität. Ein Teil dieser Verbesserung resultierte aus einem vorteilhaften Vergleich mit den Aufwendungen für Vergütungspläne im Vorjahresquartal, die sich nicht wiederholten.

Die Kundenentwicklung blieb schwach. Die Zahl der aktiven Kunden sank im Jahresvergleich um 8 %, wobei der Großraum China den Großteil des sequenziellen Rückgangs bei Umsatz und aktiven Kunden ausmachte. Mit Ausnahme der Region Südostasien-Pazifik verzeichnete jede Region währungsbereinigt einen Rückgang.

Die Region Südostasien-Pazifik war der wichtigste Bereich mit Verbesserungen. Der Umsatz stieg im Jahresvergleich um 2 % – nach einem Rückgang von 13 % im Vorquartal –, während die Zahl der aktiven Kunden im Vergleich zum Vorquartal um 3 % zulegte. Das Management führte die Verbesserung auf ein stärkeres Engagement der Führungskräfte im Vertrieb, Führungswechsel in mehreren Märkten sowie ein erfolgreiches Incentive-Programm zurück.

USANA plant, die Neukundengewinnung und Kundenbindung durch Markeninvestitionen, Produkteinführungen und Anpassungen des Vergütungsplans zu fördern. Neue Produktinitiativen werden sich teilweise auf Frauen und Kinder konzentrieren; entsprechende Markteinführungen werden für 2027 erwartet.

Hiya

Hiya kehrte zu einem Umsatzwachstum im Jahresvergleich zurück, da die Kundenakquisitionskosten gegenüber dem Niveau des ersten Halbjahres sanken. USANA erhöhte die Investitionen in das digitale Marketing, was dazu beitrug, dass die Zahl der monatlich aktiven Abonnenten im Quartalsvergleich um 18 % stieg und netto rund 29.500 Abonnenten hinzukamen.

Die kombinierten Umsätze über Target und Amazon haben sich gegenüber dem zweiten Quartal mehr als verdoppelt, wobei das Management darauf hinwies, dass dieser Vergleich von einer niedrigen Basis ausging. Darüber hinaus baut Hiya die Kundenakquisition über Creator- und Affiliate-Programme sowie den TikTok Shop aus.

Die höheren Akquisitionsausgaben schmälerten kurzfristig die Margen, da Neukunden Rabatte auf Erstbestellungen sowie eine hochwertige Erstverpackung erhalten. Nach Angaben des Managements bleiben die Kundenbindung und der Customer Lifetime Value bei Hiya weiterhin solide. Es wird erwartet, dass sich das Ergebnis verbessert, sobald die neu gewonnenen Abonnenten in den Folgequartalen Erträge beisteuern. Nach Angaben des Unternehmens weisen die Verkäufe im Einzelhandel zudem höhere Margen auf als der Direct-to-Consumer-Kanal.

Rise Wellness

Rise Wellness stand weiterhin durch volatile Bestellungen im Club-Kanal unter Druck. Das Vorjahresquartal enthielt einen großen Großauftrag für Rise Bars im Club-Kanal, der sich nicht wiederholte, während die aktuellen Club-Bestellungen erneut hinter den Erwartungen des Unternehmens zurückblieben.

USANA baut den Vertrieb von Rise über den Club-Kanal hinaus weiter aus. Das Management geht davon aus, dass Protein Pop bis Ende 2026 an 4.100 Einzelhandelsstandorten, darunter Target und Lebensmittelgeschäfte, erhältlich sein wird. Protein Pop Balance, das Protein mit präbiotischen Ballaststoffen kombiniert, wurde im September bei Target eingeführt und soll 2027 der Hauptfokus der Marke sein.

Prognose des Managements

Das Management rechnet für das Geschäftsjahr 2026 mit einem Nettoumsatz von annähernd 900 Millionen US-Dollar und einem bereinigten EBITDA von rund 77 Millionen US-Dollar. Die Senkung der EBITDA-Prognose gegenüber dem vorherigen Ausblick von 80,5 Millionen US-Dollar spiegelt schwächere Umsätze bei Rise und höhere Investitionen in Hiya wider, was teilweise durch eine höhere Profitabilität bei Core Nutrition ausgeglichen wurde.

Für Hiya erwartet das Management im vierten Quartal sowohl beim Nettoumsatz als auch beim bereinigten EBITDA ein sequenzielles Wachstum. Die Prognose geht davon aus, dass die im dritten Quartal neu gewonnenen Abonnenten über ein volles Quartal hinweg beitragen und dass Target sowie Amazon weiter an Dynamik gewinnen.

Der Umsatz von Core Nutrition wird für das Gesamtjahr auf rund 740 Millionen US-Dollar geschätzt. Dies liegt zwar innerhalb der zu Beginn des Geschäftsjahres 2026 ausgegebenen Spanne, jedoch aufgrund von weniger aktiven Kunden unter der jüngsten Prognose des Unternehmens.

Die Prognose für Rise setzt voraus, dass die für das vierte Quartal geplanten Einzelhandelsaufträge wie vorgesehen ausgeliefert werden. Sollten sich diese Aufträge in das erste Quartal 2027 verschieben, könnten Umsatz und Ergebnis für das Geschäftsjahr 2026 laut Management leicht unter dem aktualisierten Ausblick liegen, wobei sich der entsprechende Beitrag in das Jahr 2027 verlagern würde.

Risiken und zentrale Beobachtungsfelder

  • Die Basis der aktiven Kunden von Core Nutrition bleibt weiterhin unter Druck, insbesondere im Großraum China.
  • Hiyas erhöhte Investitionen in die Kundenakquisition können zu quartalsweiser Volatilität beim EBITDA und den Margen führen.
  • Rise Wellness hängt teilweise von Bestellungen aus dem Club-Kanal ab, die das Management als naturgemäß unregelmäßig und hinsichtlich des Zeitpunkts außerhalb der Kontrolle des Unternehmens beschrieb.
  • Rise priorisiert weiterhin die Verbesserung der Bruttomarge beim Aufbau eines breiteren Einzelhandelsvertriebs.
  • Die Abschreibungen auf immaterielle Vermögenswerte bei Hiya und die aktuelle Geschäftsentwicklung der Venture-Aktivitäten von USANA stellen weiterhin eine Belastung für den Steuersatz dar.
  • Die geplanten Verbesserungen durch Anpassungen des Vergütungsplans und neue Produkteinführungen dürften sich eher schrittweise als unmittelbar bemerkbar machen.

Highlights der Q&A-Runde mit Analysten

Laut Management haben die ersten Änderungen des Vergütungsplans von Core Nutrition die Vergütung auf frühere Stufen des Plans verlagert, um die Neukundengewinnung zu fördern und neuen Markenpartnern zu schnellerem Erfolg zu verhelfen. Weitere Anpassungen werden sich auf Qualifikationskriterien und den Zeitpunkt von Incentive-Auszahlungen konzentrieren, um die Bindung, die Loyalität und den Customer Lifetime Value zu verbessern. Die Änderungen sollen im Laufe des Jahres 2027 phasenweise eingeführt werden.

In Bezug auf Hiya erklärte das Management, dass niedrigere Kundenakquisitionskosten die Gelegenheit boten, das Abonnentenwachstum im dritten Quartal zu beschleunigen. Diese Ausgaben belasten zwar die anfänglichen Margen, das Unternehmen rechnet jedoch mit einer Verbesserung der Profitabilität, da die Abonnenten aktiv bleiben und der Einzelhandel einen größeren Anteil am Umsatzmix einnimmt. Zudem plant Hiya den Eintritt in den Club-Kanal Anfang des ersten Quartals 2027.

Bei Rise Wellness betonte das Management den Aufbau einer stabileren Einzelhandelsbasis über Target und Lebensmittelmärkte, um die Abhängigkeit von volatilen Bestellungen im Club-Kanal zu verringern. Protein Pop Balance wird kurzfristig der wichtigste Produktfokus sein, wenngleich weitere Produkte geplant sind.

Hinsichtlich der Steuern sieht das Management eine verbesserte operative Umsetzung bei Hiya, Rise und anderen Venture-Aktivitäten als wichtigste Möglichkeit, die effektive Steuerbelastung im Laufe der Zeit zu senken. Zudem wird erwogen, Ausgaben in einzelnen Märkten näher an die Verbraucher zu verlagern, sofern solche Anpassungen das Geschäft operativ unterstützen.

Vollständiges Transkript der Telefonkonferenz


Vollständiges Transkript der Telefonkonferenz

Ausführungen des Managements

Operator

Greetings, and welcome to the USANA Health Sciences Third Quarter Earnings Conference Call. [Operator Instructions] As a reminder, this conference is being recorded. It is now my pleasure to introduce speaker, Andrew Masuda, Director of Investor Relations. Please go ahead, sir.

Andrew Masuda

Thank you, and good morning, everyone. We appreciate you joining us to review our third quarter results. Today's conference call is being broadcast live via webcast and can be accessed directly from our website at ir.usana.com.

Shortly following the call, a replay will be available on our website. As a reminder, during the course of this conference call, management will make forward-looking statements regarding future events or the future financial performance of our company. Those statements involve risks and uncertainties that could cause actual results to differ perhaps materially from the results projected in such forward-looking statements.

Examples of these statements include those regarding our strategies and outlook for fiscal year 2026, uncertainty related to the economic and operating environment around the world and our operations and financial results. We caution you that these statements should be considered in conjunction with disclosures, including specific risk factors and financial data contained in our most recent filings with the SEC.

During today's call, we will also refer to certain non-GAAP financial measures, including adjusted EBITDA and free cash flow. Reconciliations of these measures to the most directly comparable GAAP measures are included in our earnings release. I'm joined by our Chairman and Chief Executive Officer, Kevin Guest; our Chief Financial Officer, Doug Hekking; our Chief Commercial Officer, Brent Neidig; our Chief Operating Officer, Walter Noot; our Chief Scientific Officer, Dr. Kathryn Armstrong; and other executives.

Yesterday, after the market closed, we announced our third quarter results and posted our management commentary document on the company's website. We'll now hear brief remarks from Kevin and Doug before opening the call for questions.

Kevin Guest

Thank you, Andrew, and good morning, everyone. I'd like to speak to the strategy we're executing, where we're seeing progress and where we still have work to do. Our earnings release and management commentary present the numbers for the business. So I'll focus on providing context for the numbers and then ask Doug to add more color on how our strategy is coming to fruition.

Overall, this was a mixed quarter, but one where I'm encouraged by the progress we're seeing with our strategy. Our strategy is to evolve USANA from a single channel direct selling company into a diversified omnichannel health and wellness company built on consumer acquisition and loyalty.

In Core Nutrition, we're working to increase customer acquisition and customer loyalty by investing in the USANA brand, bringing new products to market and further refining our incentive structure. Through Hiya and Rise Wellness, we're expanding our business to reach consumers at more venues where they already shop, including retail and Amazon. Our debt-free balance sheet lets us fund this expansion with discipline.

Let me start with what's working. In our Core Nutritional business, we generated improved operating profitability through lower event and compensation expenses. Part of that is favorable -- is a favorable comparison against compensation plan in the last year's quarter that did not repeat, but the cost base is in better shape, and that gives us a stronger foundation to invest from.

We also saw real improvement in Southeast Asia Pacific regions. Net sales grew 2% year-over-year after declining 13% last quarter. Active customers grew 3% sequentially and engagement among our field leaders has increased. It's one region and still early, but it's the improvement we're working on to generate elsewhere.

At Hiya, after a difficult year for digital advertising, results began to improve. The team has been diversifying how it reaches customers beyond a single advertising platform, building creator and affiliate programs and more recently, launching TikTok Shop.

As customer acquisition costs came down from the first half of the year, we intentionally invested in digital marketing to drive customer acquisition. Active monthly subscribers grew 18% sequentially, adding about 29,500 net subscribers and net sales returned to year-over-year growth. Target and Amazon net sales combined more than doubled from the second quarter, albeit from a small base.

Back-to-school seasonality helped and the added marketing investment pressured near-term margins. So we're staying measured, but the early results are encouraging. Hiya has historically seen strong retention and lifetime value. So the customers we add today should contribute for many quarters to come, which is why our focus is now on engaging and retaining them.

Reflecting this progress, we raised our Hiya net sales outlook to $130 million. There's still plenty of work ahead, and I'll take a few more minutes to share my thoughts on where we need to do better. First, Core Nutrition. We're tracking inside the range we expected for the year, but it isn't where we want to be. And the clearest example is active customers, which are down 8% year-over-year.

Greater China, our largest market, accounted for most of the sequential decline in net sales and active customers. On lighter incentive and promotional activity during the third quarter and outside of Southeast Asia Pacific, every region declined in constant currency.

Growing our active customer base remains our top priority. Our brand investment, product innovation that we plan to begin introducing in 2027 and the incentive plan refinements are all aimed at growth in active customers, and we expect the benefits to build gradually.

Second, we're not satisfied with Rise Wellness' results, and we're lowering our outlook again. Last year's third quarter included a large club order for Rise Bar that did not repeat, and club orders again came in below our expectations. Club channel sales are inherently lumpy and reflect in part order timing that we do not control.

Improving gross margin remains a priority. Protein Pop is still a young brand. We launched Protein Pop Balance in Target in September. As we said, we would and our goal is to broaden distribution beyond the club channel and turn this effort into more consistent results.

Third, Hiya. The work ahead is retention, building retail and improving profitability. So while there are -- there's plenty of opportunity for improvement in all our brands, we're making progress, and I'm encouraged by what we're seeing come to fruition. These early results reinforce my confidence in our strategy and in the actions we're taking. With that, I'll ask Doug to walk through the correction to our second quarter non-GAAP figures and add some color on the outlook.

G. Hekking

Thanks, Kevin. I'll briefly cover our updated outlook and our cash position and then turn it back to Kevin. With the third quarter in the books, we now expect net sales approaching $900 million and adjusted EBITDA of approximately $77 million compared with our prior outlook of $80.5 million.

The change reflects softer sales at Rise, our decision to invest at Hiya, which is partially offset by stronger profitability in the Core Nutritional segment. With about 2 months left in the year, we anticipate Hiya will build on momentum for the third quarter with sequential growth in net sales and adjusted EBITDA as the subscribers we add in the third quarter contribute for a full quarter and retail and Amazon keep building.

For Core Nutritional, we're assuming net sales of roughly $740 million within the range we provided at the beginning of the year and $10 million below our most recent outlook, reflecting fewer active customers. For Rise, our outlook assumes certain retail orders currently scheduled for the fourth quarter to ship as planned. If the timing of those orders shift into the first quarter, our 2026 results could be modestly below the outlook, though we would expect any changes in net sales and earnings to be realized in 2027.

Finally, cash. Cash from operations totaled $45 million year-to-date, up from $26 million last year, and free cash flow was $36 million, more than double last year. Inventory being down 13% from the end of the year was also a positive. We ended the quarter with $179 million in cash and no debt, which gives us the flexibility to continue investing in our strategy and drive future growth. With that, I'll turn it back to Kevin.

Kevin Guest

Thanks, Doug. To close, we still have plenty of opportunity for improvement, but I repeat, we're making progress. Our priorities are clear: grow customer acquisition and loyalty in Core Nutrition, engage and retain Hiya's new subscribers and improve margins at Rise. We have a strategy we believe in and the teams who are executing it. Thank you for joining us. Operator, please open the line for questions.

Operator

[Operator Instructions] Our first question we will hear from Anthony Lebiedzinski with Sidoti.

Fragen und Antworten

Anthony Lebiedzinski

So first, on the Core Nutritional side, it was good to see some pockets of growth, as you called out, the Southeast Asia Pacific. I guess it's a multipart question here. Are you doing anything meaningfully different there versus the other regions?

And I guess the second part of that question, as you look to evolve your brand partner incentive plan, can you give more specifics as far as what changes do you expect to achieve from this? What's the time frame as to when we could see some improvements in the customer count and also the segment revenue as well?

Kevin Guest

Those are excellent questions. We have some really strong leadership around the world, and we are seeing some things work in Southeast Asia that we are expanding in other markets around the world. I'd love to have Brent Neidig, our Chief Commercial Officer, who deals directly with those markets, also respond to that question.

Brent Neidig

Thanks, Kevin. Anthony, thank you for the question. Yes, it was great to see the results from Southeast Asia. I think it's a combination of many things. Southeast Asia has been in a rebuild for the last many quarters and a couple of years actually.

We've changed leadership in several markets, and that's producing fruit. In the quarter specifically, we had an incentive program that ran, which was quite successful. We are going to build on that into the fourth quarter. But I think where the real magic came together was that we have seen a great deal of reengagement from our top brand partner leaders in many of those core markets, specifically in Australia, Malaysia, even in Korea, the Philippines.

And that combination of reengagement from our brand partners who are driving the growth, combined with the incentive program that we ran is really delivering the results that we're seeing. I wouldn't necessarily call it a new trend line, but we're very optimistic to see those results continue to build in some of those core markets. Remind me the second part of that question, Anthony?

Anthony Lebiedzinski

Sure. Yes. So as far as the comment about evolving your brand partner incentive plan, so if you could just comment on what types of changes you expect to achieve from these incentive plan changes and kind of the time frame as to when we could see some tangible results from that?

Brent Neidig

Yes, sure. We've talked about this many times. Our major evolution to the plan took place last year in July is when the first parts of that rolled out. What that was designed to do was to bring some more money from the back end of the plan to the front end to encourage increased acquisition and help people see success as they -- as soon as they come in the door. That's been successful.

We have seen increased brand partner engagement. And when you look at the numbers, our brand partner decline is less than our preferred customer decline. So we think that the acquisition engine is still intact and still working. Where we really see an opportunity going forward is in consumer loyalty. And Kevin addressed that in his prepared remarks.

But the consumer loyalty piece, that's where we see an opportunity to make some slight adjustments to the current plan, nothing major, but some adjustments to qualification criteria and timing of payout of certain incentives, which we believe will drive increased retention and loyalty, ultimately driving LTV. So that's the program that we've got queued up, and we expect that to roll out throughout 2027. So it's going to be a phased-in approach.

Anthony Lebiedzinski

Got it. Yes. And then as far as the comment on the -- as far as new product introduction, can you speak to the pipeline of new products that you have for next year? And also, it looks like you're going to be a bit more aggressive with digital marketing. How do we think about the impact that may have on your costs?

Kevin Guest

Well, those are great questions. Meeting people where they're at is a key part of our strategy and also speaking to them effectively where they're at and relevant communications is a big part of that as we think about our product launch and expansion and growth. And we've actually done a couple of test markets here in the U.S. that are reaping positive results that we're very optimistic around the consumer-driven product-based offerings. And so -- but I would like to ask Kathryn Armstrong. Dr. Armstrong is our Chief Science Officer. And would you comment on his question?

Kathryn Armstrong

Anthony, this is Kathryn. Thanks, Kevin. When we talk about our new product launches, to Kevin's point, it's really about the holistic approach of how do we bring these to market. And so we're focusing a lot on women's and kids initiatives.

To Kevin's point, we have a lot of experience in those areas, and we've been testing out new ideas, both through our core brand as well as through our extended set of brands in terms of how we can leverage product execution to drive customer loyalty. And you can expect to see those coming to fruition in 2027 with launches.

Anthony Lebiedzinski

Okay. And then with respect to Hiya, how do we think about the balance between marketing spending and profitability for the brand? And I guess as you look to scale Hiya across the core subscription business and add more retail, kind of as you look at building this brand over the course of the next few years, how do we think about gross margins, operating margins for Hiya, where they could be?

Kevin Guest

When we first acquired Hiya, the thing that got me really excited -- most excited about Hiya was the competency of their team and how proactive and how effective they were at building a national brand and how focused they were.

And it's great to see them expand and grow inside their channel and their product base. But I'd like to ask Walter, who's coordinating from our home office with the Hiya leadership team on the go-forward and execution.

Walter Noot

Yes. Think about it this way, Anthony. So when the customer first buys from Hiya, first order is half price. And the first order comes with a nice bottle and it's got a really nice box, and it's an expensive presentation that gets sent to that customer. Hiya invests in that new customer. And we have a really high LTV and it's very predictable.

It's been predictable since the beginning, we've actually seen it gone up over the last year. And so with Hiya, you'll see months like September, especially September, but even this last quarter, where CAC went down a little bit. And so it gave us an opportunity to go out and acquire more customers. And you saw a net gain of about 30,000 new customers that came in. And those customers are going to stay for a long time.

And so what happens in first month is you'll see lower EBITDA, lower margins, and then you'll start seeing us reap that just like Doug said. So in Q4, you'll start seeing margins going up quite substantially. Same thing that will probably happen in Q1 of next year, you'll see a lot more acquisition because beginning of the year, we'll acquire a whole bunch more customers.

And then throughout the year, we'll start benefiting from that. And then on the retail space, we have a much higher margin on the retail space. So we're in Target right now. That's getting us good margins, and that's growing fairly quickly. And then we're going into club at the beginning of next year and early Q1. And so you'll see -- as time goes on, I think we'll build a nice base. With DTC, especially with Hiya's business, the kind of the way it's set up with that first order being half price, that creates some inconsistency in EBITDA. But over time, as we start adding retail, that will start to change.

Anthony Lebiedzinski

Okay. That's very helpful context. And then kind of, I guess, a similar question on Rise Wellness. So it does appear that it's a bit more lumpy than expected. However, as you look to diversify your retail distribution, how do we think about sales and profitability for the brand and whether that includes any new additional products that you're thinking of as far as potentially announcing next year? Just how do we think about the trajectory for Rise Wellness?

Walter Noot

So with Rise, like you said, it has been lumpy, especially because of club stores. And even though we still are -- it's very promising. Club stores are still very interested in the brand and what we're doing with them. It's just that they do a lot of testing with us and they'll order on a regional basis rather than a national basis at times. So we're going kind of back and forth.

But we have, not just conversations, but we've got orders coming in, and we think it's going to be positive long term. But in the meantime, we've had to start building a base because if you think about it, Protein Pop was a brand-new brand last year. I mean, this is September last year, we launched at Target. So it's a new brand we have to build up.

We have gone -- by the end of this year, we'll have in the retail space, not club, but this is grocery and Target and grocery. We'll have 4,100 stores that we'll be in, which is a huge amount of growth that's all happened this year. That will build a base for us and allow us to -- especially in grocery, there's a better profitability margin for us.

And so I think that you'll see, obviously, we didn't do well this year because -- especially because of club and because of some of the lumpiness of that business. This year -- this next year and the rest of this year, we'll start having more business going through those retail channels.

Protein Pop is -- the units per store and dollars per store is the #1 clear protein product in the U.S. So it's -- and that's a product that started in September last year. So there's -- and there's a huge opportunity for us still in the grocery space and in the club space. We are -- we have just launched a new product in Protein Pop, that's called Protein Pop Balance. It's a prebiotic fiber and a protein. And it's a lower amount of protein. So it competes in the grocery aisle -- or sorry, in the soda aisle.

So because of that, we think we'll get more units per user, per customer. We think it will consume more. And we also think that being in the soda aisle, we'll get a lot more sales per store per week. And that's really been our focus. I think for the next year, I mean, we definitely have new products we'll be launching. But I think Protein Pop Balance is probably our focus for the next year.

Anthony Lebiedzinski

And I guess my last question is probably for Doug. So the tax rate has been a headwind. Just wondering if there are any things that you can try to do to minimize the tax impact, anything structurally that you could perhaps do differently or as far as the tax impact? And how do we think about the tax rate beyond 2026?

G. Hekking

Yes. I think everything that we just talked about with Hiya, Rise and even Kevin's strategic comments on the Core, all feed into that. I think we've had a little bit of a drag on our venture companies, which I think are -- there's so much positive information there. But as you see that, you just don't get the benefit from a tax standpoint, I think particularly with the amortization of intangibles at Hiya.

And so that really is a headwind. And so one of the things we look at is the absolute tax amount. And the rate is not something, believe me, we sit through Board meetings. And it's a comment every Board meeting, and it's an interesting navigation. I think there's opportunities to shift some of the spend closer to the consumers in different markets, and there's some opportunity there. I think any of those considerations, we want to be very thoughtful and very intentional about something that's going to be additive to the business. But I think just generally getting traction in the businesses and executing on the plans that we have with our venture companies are the best opportunity.

Operator

There are no further questions at this time. I would like to turn the floor back to Andrew Masuda for closing remarks.

Andrew Masuda

Thank you, Rochelle, and thanks for your questions and participation on today's conference call. If you have any remaining questions, please feel free to contact Investor Relations at (801) 954-7210.

Operator

Thank you. This does conclude today's teleconference. We thank you for your participation. You may disconnect your lines at this time.

Dieser Artikel kann KI-generierte oder KI-übersetzte Inhalte enthalten, die von Menschen geprüft wurden. Die Inhalte dienen ausschließlich Referenz- und allgemeinen Informationszwecken und stellen keine Anlageberatung dar.

Haftungsausschluss: Die auf dieser Website bereitgestellten Informationen dienen ausschließlich Bildungs- und Informationszwecken und stellen keine Finanz- oder Anlageberatung dar

Kommentare (0)

Klicken Sie auf die $-Schaltfläche, geben Sie das Symbol ein und wählen Sie eine Aktie, einen ETF oder einen anderen Ticker zum Verlinken aus.

0/500
Richtlinien für Kommentare
Wird geladen...

Empfohlene Artikel

tradingkey.logo
Risikohinweis: Unsere Website und mobile App bieten lediglich allgemeine Informationen zu bestimmten Anlageprodukten. Finsights stellt keine Finanzberatung oder Empfehlung für ein Anlageprodukt bereit, und die Bereitstellung solcher Informationen darf nicht als Finanzberatung durch Finsights ausgelegt werden.
Anlageprodukte unterliegen erheblichen Anlagerisiken, einschließlich des möglichen Verlusts des investierten Kapitals und sind möglicherweise nicht für jeden geeignet. Die vergangene Wertentwicklung von Anlageprodukten ist nicht unbedingt ein Hinweis auf deren zukünftige Wertentwicklung.
Finsights kann Drittanbietern oder Partnern erlauben, Werbung auf unserer Website oder in unserer mobilen App oder in Teilen davon zu platzieren oder bereitzustellen. Finsights kann für diese Anzeigenvergütung erhalten, basierend auf Ihrer Interaktion mit den Werbeanzeigen.
© Urheberrecht: FINSIGHTS MEDIA PTE. LTD. Alle Rechte vorbehalten.